Am Alsterpark

The property is in a great neighborhood and a short walk from transit, restaurants, the park and the Alster.

We were a group of 5. The original property we booked - based on the photos posted - was a different unit. So a bit misleading. When we booked the check-in time was mid afternoon. Closer to the date we were advised of a 6 pm check in due to quick turnaround time for cleaning. That’s tough after an overseas flight. A few days before our arrival we were provided with property access details - using a NUKI app - fairly lengthy and detailed instructions, needed to download an app etc. Upon arrival we futzed with the NUKI only to receive a tardy email advising the NUKI wasn’t functioning. Fortunately keys were available. One bed (for 2 people) fell apart upon first sitting on it and was to be fixed during our stay but never was. So we had to figure something out. It was really HOT when we visited. The host said the caretaker would come by and fix the bed and possibly bring a fan. Neither occurred. The host expects you to sweep the premises and take out the garbage. Not a big deal but unexpected.

Excellent location. The flat is modern and comfortable, large enough for a family of five.

Checking-in time was moved to 6pm after we booked, which didn’t suit us as we were travelling by train and arriving in mid-afternoon. The flat ended up being ready around 4.30, however, and we were able to negotiate an earlier check-in.

The location was very good in nice neighborhood. The room was clean and cozy.

1) It took time to get a reply from the question. 2) It was extremely hard to find out where the key box is. Need visual instruction. 3) Toilet paper stock was not enough.

Nice interior, appartement with a lot of light, clean

In the evening we had no water so we couldn’t brush teeth, shower,… In the night the plumbing made a lot of noise. The problem was solved in the morning.

Nice location.

Slow Wi-Fi. The single beds were uncomfortable but we received a new bed after request. Very good!

Fantastic apartment which was a great size for 6 adults. Apartment situated in a wonderful street about 10 mins walk from metro station and a 2 min walk from a gorgeous park on the Alster. Rooms were modern and clean. It had everything we needed. Hosts were extremely helpful when we had a small issue with one of the beds and rectified it quickly. I would highly recommend staying here.

Nothing. It was everything we needed.

Loved the location! It was my parents first time in Hamburg and they loved the area, they felt safe and were delighted to stay at such a lovely location. The apartment was perfect too and matched all of our facilities needs. It was also easy access for my grandma who occasionally needs to use a wheelchair

I think the 2 smaller pullout couches are okay for 1 or 2 nights but couldn't imagine myself staying on them any longer than that.; All the same they weren't terrible!! The shower took a little bit of time to figure out the temperatures and took some time to heat up but again, a minor detail!