Spark by Hilton Douglasville Atlanta West

Not happy but it was ok

Booked a double queen room. Upon arrival, was told there was not a queen double available. All that was available was a king suite, or king bed and a pullout. We had 3 adults who had been driving all day and tired. But since I booked with Hotels.com, I knew I wouldn’t be able to get my money back from the reservation. I paid way too much for a room that looked like it was from the 70s. Renovations were happening all around the hotel, but our room was horrible. Pullout couch was nasty, but the bed was comfy. When we walked into the room, the shower was on. Even with adjusting the shower, it dripped all night. Hotel wasn’t able to fix it.

Location

Location,and due too the fact that the hotel was under construction un safe for my 3 yr old daughter so we left and booked another room acrossed the street better quality rooms and way better customer service now I can say when I went front desk offering 5$ off 90$ room with no TV very bad experience very bad never again was very disappointed ☹️

It was NOT disclosed that this hotel was under complete construction. We had to enter from the side which was NEVER locked as it was also under construction. Pool was open but had a lot of debree floating. The hallways stunk! Staff was nice. But everything else was old dirty and smelled bad!!!

got to be kidding! I would not spend the money on remodeling this piece of crap. Now I see why its is the only “Motel” that had openings for the night in the area that it is located. Pretty bad when the bath tub is in such bad condition (12” area on the bottom of the bath tub that had all the surface of the tub removed with the fiberglass portion of the surface “worn” or chemical removed. Could not get nerve to bath in it. No breakfast or even coffee. No soap. Room had an odor and air system made noise and did not really cool. Bottom line is my fault for waiting so long to make a reservation. You should consider tearing it down and building a new motel. Location is very good.

Nice front desk workers

It had stains on the walls that the housekeepers were just to lazy to get off because i sprayed it and it came right off, so roaches in the bathroom, tv didn’t work the whole stay called for a new remote several times they finally came and it still didn’t work, the floors had white paint chips everywhere again the housekeepers r lazy

I liked the Jacuzzi tub

THEY WHERE DOING HOTEL RENOVATIONS AND I WAS UNABLE TO SLEEP!! The took no value in the guest! The website did not inform me that there would be hotel renovation! Also, as soon as I opened the room door, a horrible smoke smell hit my face! It was supposed to be a non-smoking room! The sent flares my allergies up really bad!!

It was convenient

Working at the hotel ,loud noises over my room.

Dirty rooms, Can hear everything around you. People stomping up stairs.