Caribbean Palm Village Resort

The lady at the front desk was condescending. We had issues with the bathroom and in stead of an apology we got treated very poorly for this lady. Evelyn I think is her name.

Old world charm with modern amenities

We have been going to this Resort for many years. It’s quiet friendly and very relaxing.

Great stay, cute getaway resort! Food and drinks were great!

A small boutiques h hotel with both a quiet pool for family and traditional swim up bar pool. We did not miss the beach. The hotel and grounds are quaint and pretty. Perfect for a quiet get away. Restaurant is adequate, quality over quantity is how I describe the menu. There are lots of options if you taxi for $10. Loved our room, loved the pool atmosphere, lots of sun and shade. We will definitely be going back.

Safety was my priority

great place to stay great location

The rooms were very outdated (1985) and there is no shampoo/conditioner in any of the showers. We had a lockoff unit. The people that work there are all super friendly and nice, the pool area/bar area is very nice, but everything shuts down very early. The shuttle bus to the beaches is very deceiving as they DO NOT take you to any of those beaches listed! They take you to their “Reflexions” sister resort which is an extremely run down building with a very dated (1985 again) bar area and pool with trash and broken glass all over the beach. That was Nikki Beach. Then they bring you to Moomba beach which is a tad bit nicer, but nowhere near as nice as Eagle Beach or the others. Our only complaint was the room itself. Our back patio was overlooking the resort’s laundry facilities!!! Oh and maintenance graveyard. Very disappointed in the room itself, but the workers were great and very nice.

My husband and I just returned from staying at this resort for a week with another couple. We stayed in building C in a double unit. The first day our toilet kept backing up and we needed to call maintenance. On day 2 we came home from dinner to find about two inches of sewer water in our shower with about a half inch to three quarters of an inch of water throughout both units. It turned out that the flood had occurred over two hours before we got back and in those two hours the resort did nothing but “call the supervisor on duty.” We found this out because when we went to the office to report it we met people from two other units experiencing the same thing and they had been waiting for over two hours for some sort of cleanup or something to happen. The resort expected us to return to our unit and sleep there! We literally had to argue with them that we would not sleep in a room with standing SEWAGE water throughout. It also smelled like you can only imagine. They finally agreed to move us but to a one bedroom with a pullout couch for the four of us. UNACCEPTABLE. After MUCH persistence they miraculously found two single units for us but told us we needed to be out first thing in the morning because people were checking into those rooms. In the morning we checked our unit and nothing had been cleaned and there was still inches of standing water throughout both units. One cleaning lady finally arrived at about 10 am. At 11am they deactivated the key card to the rooms they put us in for the night so we couldn’t get back in to retrieve our stuff.We told them we did not want to go back to our original room because it smelled like raw sewage. They told us we had no choice. After moving back our toilet continued to back up. On Thursday we complained to the general manager but he was just a talking salesman full of excuses. Then he said he would need to check his emails because he didn’t want to deal with “ he said she said”. This happened on Sunday night and by Thursday you haven’t checked emails!!! He finally gave us our own plunger for the toilet so we didn’t have to keep calling maintenance, two bottles of wine (we don’t drink so we gave them away), and erased our $200 tax fee due at checkout. Needless to say, it wasn’t a very good experience. The buildings are very old, need MAJOR updating throughout. Our safe didn’t work and neither did the fan in our bathroom. Our light switch also had no plate covering so it exposed the wires which were behind the window curtain, major fire hazard.

great place to spend your vacation days. the stuff was friendly and our rooms were clean every time we came back from the beach. it was not very close to the beach but that we new and we like to explore the places where we go.