Residence Inn Tampa Oldsmar

As a hurricane evacuee the staff was very supportive. I highly recommend this as an extended stay location

Spacious room

Multiple issues with billing that are still unresolved, nothing available for the complimentary breakfast when we looked at 8:45 just empty containers, room could be cleaner-there were multiple long dark hairs on bedding and bathroom floor, burnt out bulbs in room and dishes could be cleaner. Room needs to be updated it’s very dark.

It's very convenient to where a family member lives. It's quiet, like having a kitchen , even though never cooked or ate in the room,nice to have. Also, breakfast is good and so is the coffee. I've stayed before and will again when visiting family.

The air conditioner motor home was right in the bedroom area of my studio and it was loud and of course needed to come on consistently as it's Florida and 90 degrees during the day and only gets down to 75 at night.

All the staff were extremely accommodating. It was a very quiet stay. Breakfast was delicious.

The pros: Great location with securely locking outside doors, well lit parking lot, quiet with nothing heard inside room, walkable area. Ample breakfast with standard hot and cold Residence Inn selections. Employees nice. Able to utilize parking and access larger gym room at connecting Courtyard hotel. The cons: While remodeled, some updates are still continuing and most appear to be appearance-based (new paint, new drapes, new door and cabinet knobs, etc.). Limited paint smell and power saw sounds (not before 8am nor after 5pm). Dog pick-up bags had run out and not replaced during our three day stay. Vinyl sofa very uncomfortable. Odd smell in hallway. Soured strange odor in our room (cleaning chemicals, mold and mildew, unclean carpet?) that never dissipated. AC struggled to keep up and only once cycled off during out entire stay (thank you to Terry for responding to my request for service and for helping me to set the thermostat to 70o when I checked in) thus assisting in prolonging the aforementioned odor and wet damp feeling. Some hallway noise coming from inside rooms when passing by. Room itself is dark and could use another lamp or ceiling light fixtures; gloomy. One bedroom had a bedside clock and the other room did not. One bathroom had a vanity cabinet underneath the sink while the other did not and had bare pipes with hair dryer and extra toilet tissue stored in the bedroom closet. Three sleak new phones in room with only two of them working. One of two toilets had a tendency to run a bit after flushing. Unsure of confusion upon check-in, as front desk was not aware of small dog being with us nor my request for a room on a high floor. Both requests were made, confirmed via email and visible via Marriott website booking 11 days prior to my arrival (shame on me for not phoning the hotel front desk to make sure; never had to with any other hotel locations). While not guaranteed, would have expected better service and more effort to honor my request due to Marriott Gold Elite status. Will reserve the new TownePlace Suites on US Hwy 19 in Clearwater, next time.

After booking rooms several times through expedia, we have noted that we always seem to be put in a substandard room. The room we were first put in the rubber seal on the shower door was missing so the bathroom flooded. The suite was an inside room with only one window. Then the room had a large leak in the ceiling which caused damage to the ceiling and for it to drop, the wall was soaking wet, and the floor was flooded. We were reasigned across the hall to the same type suite. This room had two windows and the maintenance was impecable.

Our stay was wonderful! Breakfast was varied, fresh and delicious. Rooms were very clean and spacious. The staff could not have been more friendly and helpful! Location was perfect for our needs.

Nothing - we had a great experience!

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