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8.8 / 10 Guest Rating

JW Marriott Starr Pass Resort and Spa

3800 W Starr Pass Blvd, Tucson, Arizona, 85745, Tucson, US

JW Marriott Starr Pass Resort and Spa - main view

About the Property

Luxurious Spa and Golf Amenities
Indulge in massages, body treatments, and facials at the full-service spa. Tee off at the golf course before taking a dip in one of the 2 outdoor pools.

Fine Dining and Refreshing Drinks
Experience southern cuisine at Signature Grill or opt for room service. Enjoy beverages at the poolside bar and multiple lounges.

Business and Event Facilities
Benefit from a business center, express check-out, and ample event space. Host gatherings in the conference center and 14 meeting rooms.

To experience luxury, relaxation, and convenience, book your stay at JW Marriott Starr Pass Resort and Spa today.

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Electric car charging station
Comprehensive recycling policy
No single-use plastic stirrers
Clubhouse
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 6 AM to 10:00 PM.Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 1 King Bed, Balcony, Golf View - Photo 1
Room, 1 King Bed, Balcony, Golf View - Photo 2
Room, 1 King Bed, Balcony, Golf View - Photo 3
Room, 1 King Bed, Balcony, Golf View - Photo 4
Room, 1 King Bed, Balcony, Golf View - Photo 5
Room, 1 King Bed, Balcony, Golf View - Photo 6
Room, 1 King Bed, Balcony, Golf View - Photo 7
Room, 1 King Bed, Balcony, Golf View - Photo 8
1/8

Room, 1 King Bed, Balcony, Golf View

1 King BedBalcony with golf course viewsInternet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Lazy River or Golf View, Guest Room, 1 King, Balcony

Non-refundable
Room Only
20% OFF$324.85

$259.88

Includes taxes & fees

Lazy River or Golf View, Guest Room, 1 King, Balcony

Non-refundable
Breakfast Included
20% OFF$400.34

$320.27

Includes taxes & fees
Premium Room, 1 King Bed, Balcony, City View - Photo 1
Premium Room, 1 King Bed, Balcony, City View - Photo 2
Premium Room, 1 King Bed, Balcony, City View - Photo 3
Premium Room, 1 King Bed, Balcony, City View - Photo 4
1/4

Premium Room, 1 King Bed, Balcony, City View

1 King Bed430-sq-foot soundproofed room, balcony with city views Internet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Premium Room, 1 King Bed, Balcony, City View

Non-refundable
Room Only
20% OFF$420.41

$336.33

Includes taxes & fees

Premium Pool & City View, Guest room, 1 King, Trundle bed, Balcony

Non-refundable
Breakfast Included
20% OFF$545.83

$436.66

Includes taxes & fees
Room, 2 Queen Beds - Photo 1
Room, 2 Queen Beds - Photo 2
Room, 2 Queen Beds - Photo 3
Room, 2 Queen Beds - Photo 4
1/4

Room, 2 Queen Beds

2 Queen BedsSoundproofed roomInternet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Resort Two Queen Room

Non-refundable
Room Only
20% OFF$330.35

$264.28

Includes taxes & fees

Resort Two Queen Room

Non-refundable
Breakfast Included
20% OFF$406.69

$325.35

Includes taxes & fees
Room, 2 Queen Beds, Golf View - Photo 1
Room, 2 Queen Beds, Golf View - Photo 2
Room, 2 Queen Beds, Golf View - Photo 3
Room, 2 Queen Beds, Golf View - Photo 4
Room, 2 Queen Beds, Golf View - Photo 5
Room, 2 Queen Beds, Golf View - Photo 6
Room, 2 Queen Beds, Golf View - Photo 7
Room, 2 Queen Beds, Golf View - Photo 8
1/8

Room, 2 Queen Beds, Golf View

2 Queen Beds430.6-sq-foot room with golf course views Internet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Two Queen Room with Lazy River or Golf View

Non-refundable
Room Only
20% OFF$352.46

$281.97

Includes taxes & fees

Two Queen Room with Lazy River or Golf View

Non-refundable
Breakfast Included
20% OFF$432.19

$345.75

Includes taxes & fees
Room, 2 Queen Beds, Patio, Pool View (Poolside) - Photo 1
Room, 2 Queen Beds, Patio, Pool View (Poolside) - Photo 2
Room, 2 Queen Beds, Patio, Pool View (Poolside) - Photo 3
1/3

Room, 2 Queen Beds, Patio, Pool View (Poolside)

2 Queen BedsFeatures a private deck/patioInternet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Poolside Guestroom, Guest Room, 2 Queen, Pool View, Patio

Non-refundable
Room Only
20% OFF$407.73

$326.18

Includes taxes & fees

Poolside Guestroom, Guest Room, 2 Queen, Pool View, Patio

Non-refundable
Breakfast Included
20% OFF$495.95

$396.76

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
1/3

Room, 1 King Bed

1 King Bed430 sq feet Internet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Grab bar near toilet, closed-captioned TV, low-height electrical outlets in bathroom, roll-in shower, low-height door lock, doorbell and phone notification, lever door handles, wheelchair-accessible bathroom vanity, low-height view port in door, visual fire alarm, height-adjustable showerhead, and raised toilet seatEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

King Room

Non-refundable
Room Only
20% OFF$297.23

$237.78

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$368.45

$294.76

Includes taxes & fees
Room, 1 King Bed, Patio, Pool View (Poolside) - Photo 1
Room, 1 King Bed, Patio, Pool View (Poolside) - Photo 2
Room, 1 King Bed, Patio, Pool View (Poolside) - Photo 3
1/3

Room, 1 King Bed, Patio, Pool View (Poolside)

1 King BedFeatures a private deck/patioInternet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Poolside Guestroom, Guest Room, 1 King, Pool View, Patio

Non-refundable
Room Only
20% OFF$391.16

$312.93

Includes taxes & fees

Poolside Guestroom, Guest Room, 1 King, Pool View, Patio

Non-refundable
Breakfast Included
20% OFF$476.81

$381.45

Includes taxes & fees
Room, 2 Queen Beds, Balcony, Golf View - Photo 1
Room, 2 Queen Beds, Balcony, Golf View - Photo 2
Room, 2 Queen Beds, Balcony, Golf View - Photo 3
Room, 2 Queen Beds, Balcony, Golf View - Photo 4
Room, 2 Queen Beds, Balcony, Golf View - Photo 5
Room, 2 Queen Beds, Balcony, Golf View - Photo 6
1/6

Room, 2 Queen Beds, Balcony, Golf View

2 Queen Beds427.0-sq-foot soundproofed room, balcony with golf course views Internet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Lazy River or Golf View Two Queen Room with Balcony

Non-refundable
Room Only
20% OFF$346.94

$277.55

Includes taxes & fees

Lazy River or Golf View Two Queen Room with Balcony

Non-refundable
Breakfast Included
20% OFF$425.83

$340.66

Includes taxes & fees
Suite, 1 King Bed, Terrace - Photo 1
Suite, 1 King Bed, Terrace - Photo 2
Suite, 1 King Bed, Terrace - Photo 3
Suite, 1 King Bed, Terrace - Photo 4
1/4

Suite, 1 King Bed, Terrace

1 King BedSoundproofed roomInternet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Sundeck, Suite, 1 King, Non-Private Sofa bed, Roof Top Terrace

Non-refundable
Room Only
20% OFF$678.23

$542.58

Includes taxes & fees

Sundeck, Suite, 1 King, Non-Private Sofa bed, Roof Top Terrace

Non-refundable
Breakfast Included
20% OFF$784.81

$627.85

Includes taxes & fees
Room, 1 King Bed, Golf View - Photo 1
Room, 1 King Bed, Golf View - Photo 2
Room, 1 King Bed, Golf View - Photo 3
Room, 1 King Bed, Golf View - Photo 4
Room, 1 King Bed, Golf View - Photo 5
Room, 1 King Bed, Golf View - Photo 6
Room, 1 King Bed, Golf View - Photo 7
Room, 1 King Bed, Golf View - Photo 8
Room, 1 King Bed, Golf View - Photo 9
1/9

Room, 1 King Bed, Golf View

1 King Bed430-sq-foot room with golf course views Internet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Low-height electrical outlets in bathroom, closed-captioned TV, grab bar near toilet, wheelchair-accessible bathroom vanity, raised toilet seat, low-height view port in door, lever door handles, roll-in shower, low-height door lock, visual fire alarm, and height-adjustable showerheadEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

King Room with Lazy River or Golf View

Non-refundable
Room Only
20% OFF$319.33

$255.46

Includes taxes & fees

King Room with Lazy River or Golf View

Non-refundable
Breakfast Included
20% OFF$393.94

$315.15

Includes taxes & fees
Premium Room, 2 Queen Beds, Balcony, City View - Photo 1
Premium Room, 2 Queen Beds, Balcony, City View - Photo 2
Premium Room, 2 Queen Beds, Balcony, City View - Photo 3
Premium Room, 2 Queen Beds, Balcony, City View - Photo 4
Premium Room, 2 Queen Beds, Balcony, City View - Photo 5
1/5

Premium Room, 2 Queen Beds, Balcony, City View

2 Queen Beds430-sq-foot soundproofed room, balcony with city views Internet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Premium Pool & City View, Guest room, 2 Queen, Balcony

Non-refundable
Room Only
20% OFF$561.76

$449.41

Includes taxes & fees
Signature Suite, 1 King Bed - Photo 1
Signature Suite, 1 King Bed - Photo 2
Signature Suite, 1 King Bed - Photo 3
Signature Suite, 1 King Bed - Photo 4
Signature Suite, 1 King Bed - Photo 5
1/5

Signature Suite, 1 King Bed

1 King BedSoundproofed roomInternet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

SUITE KING SIZE BED

Non-refundable
Room Only
20% OFF$622.83

$498.26

Includes taxes & fees
Executive Suite, 1 Bedroom - Photo 1
Executive Suite, 1 Bedroom - Photo 2
Executive Suite, 1 Bedroom - Photo 3
Executive Suite, 1 Bedroom - Photo 4
1/4

Executive Suite, 1 Bedroom

1 King Bed900-sq-foot soundproofed room with a balcony Layout - Bedroom, living room, and sitting areaInternet - WiFi 50+ Mbps Entertainment - 46-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletriesPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Grab bar near toilet, closed-captioned TV, low-height electrical outlets in bathroom, roll-in shower, low-height door lock, doorbell and phone notification, lever door handles, wheelchair-accessible bathroom vanity, low-height view port in door, visual fire alarm, height-adjustable showerhead, and raised toilet seatEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

84 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

1 Bedroom Executive Suite, 1 King, Non-Private Sofa Bed

Non-refundable
Room Only
20% OFF$518.21

$414.57

Includes taxes & fees

1 Bedroom Executive Suite, 1 King, Non-Private Sofa Bed

Non-refundable
Breakfast Included
20% OFF$623.45

$498.76

Includes taxes & fees

Guest Reviews

8.8
Excellent124 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful location.

Categories

Cleanliness8.7
Service9.1
Location9.2
Room Quality8.6
Amenities8.7
Value for Money8.6
Food and Beverage8.7
Overall Experience8.9

Select topics to read reviews

T
Traveler
Verified booking
family_with_children
Standard Room
Stayed in Jul 8, 2024

"Exceptional"

10.0

Beautiful and relaxing. Highly recommend the 7 am morning Mitakuye Oyasin ceremony.

Helpful?
M
melissa
Verified booking
family
Standard Room
Stayed in Jul 7, 2024

"Good"

6.0

The property is huge. Room to pool was a very long walk. Pool was overcrowded on 4th of July. Overrated and overpriced.

Helpful?
S
Sophia
Verified booking
family_with_children
Standard Room
Stayed in Jul 7, 2024

"Good"

4.0

First day we got there, the pool was filthy and cloudy. Our shower looked like it hadn’t been washed in a long time. There were bugs in the room and it smelled musty. I also had to make an issue about the breakfast buffet I pre paid for through Expedia’s booking. Poolside service was slow, by the time we got our drinks we had to head back to the room, the girl never came back with our check and we waited, my husband even stayed behind to wait longer. Super frustrating this time around and we visit every year.

Helpful?
R
Rick
Verified booking
family
Standard Room
Stayed in Jul 7, 2024

"Exceptional"

10.0

Beautiful facility and remarkable service!

Helpful?
S
Susan
Verified booking
family_with_children
Standard Room
Stayed in Jul 7, 2024

"Exceptional"

10.0

Beautiful place! All the staff were so friendly and accommodating! Will definitely be coming back.

Helpful?
M
Michelle
Verified booking
Standard Room
Stayed in Jul 7, 2024

"Great Staycation! "

10.0

Friendly staff, a nice well kept resort, very well organized for it being a holiday weekend event. They had plenty of security which made it feel safe for the amount of people enjoying the festivities.

Helpful?
A
araceli
Verified booking
family_with_children
Standard Room
Stayed in Jul 6, 2024

"Good"

4.0

Some staff was not friendly and there seemed to be no communication between the staff members

Helpful?
L
Laura
Verified booking
Standard Room
Stayed in Jul 6, 2024

"Excellent"

8.0

Excelent service

Helpful?
M
Michelle
Verified booking
family_with_children
Standard Room
Stayed in Jul 6, 2024

"Exceptional"

10.0

We did choose to stay on the 4th of July which probably was a bad idea, the pools were way over crowded and the cleanliness wasn’t the best, rules definitely weren’t being followed, people taking the lazy river rafts to their chairs so others couldn’t use and the trash being left as they were floating around the river, there also should’ve been someone regulating at the bottom of this slide clearing people out of the way so kids could come out safely, people were letting kids dive into that area and swim around which could’ve turned out badly

Helpful?
L
Lana
Verified booking
Standard Room
Stayed in Jul 5, 2024

"Exceptional"

10.0

Great customer service

Helpful?
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