La Quinta Inn & Suites by Wyndham Albuquerque Midtown

Loved the room.

I could have had a bathtub!

Great customer service

Nothing

Great comfortable room.

You changed my floor from the requested 1st floor. Then gave me keys to the 2nd floor. Shift changed and I was told one door over. We went to the 2nd floor. We were exhausted. Key would not work. Room was moved to another floor up, floor 3. My husband is 80 and very gripy. I got chewed out by him and I couldnt breathe. I know now that I had the flu that leaves you weak. I was collapsing. So back to the elevator, to the 3rd floor. The hotel was awesome. The service desk employees did not meet my needs.

We liked the private courtyard and that we could bring our dog

We stayed at the same hotel, same exact room on two separate weekends. Each time one of the beds smelled like pee and like a mattress in a nursing home. The bathroom had brown splatters all over the walls the first night we stayed and when we went back the next weekend, the SAME bathroom had the SAME splatters all over the wall. I don't think the staff actually cleans thoroughly. Room 109 to be exact. We won't be staying at that hotel again.

Friendly and helpful staff. Beds were comfortable and breakfast was good.

The room was dirty as was other areas of the hotel. It also seemed to be in an unsafe area. One staff worker had to tell a homeless man to leave the property during my stay. It was also behind an adult video store. Even if it was to cost a bit more money, the hotel should be better maintained with security or fencing.