Courtyard Tacoma Downtown

Just across from Tacoma Convention Center with many good restaurants within walking distance. Spotless room and friendly staff. Parking not that convenient though (uses parking lot across the street.)

Excellent

Efficient check-in Clean

Great location right across the convention center. Easy access to hotel. Very clean, safe location.

Pay for parking per night or park at convention center both for a fee. $19 for convention center, $29 for hotel parking.

The property itself is lovely. Staff were kind and helpful. The parking is a bit of a pain - across the street in a garage. You can opt for valet for an extra fee or just hoof it.

It is boutique type hotel, just the right size to give it s homey feel. After two nights I can say every one of the staff were friendly and helpful, definitely there to help lower stress when traveling.

The first night I heard pounding upstairs for some reason. But it did not go on for mote than a half hour. I also was bothered by the tv screen, the back of it was blinking lights onto the wall behind, I was able to sleep and ignore it ok.

Great ambience, clean rooms, friendly staff

Room was horrible, toilet was clogged when we arrived when asked someone to fix it. They told us there was a public restroom downstairs that we could use instead of the toilet was such an issue. the fire alarm kept going off when nothing was in the room. We left a day early.

Everything was great except parking! And i was double charged for parking and not refunded!

I really wanted to give this a 5 star review because of how friendly the front desk and valet staff was. So I will start with the positives and most of this is positive. The rooms are clean, the hotel is clean, and around the area seems safe. The staff is very nice, especially during check in I was welcomed by 3 very cheerful and happy ladies in the front desk and they made me feel like a valued Titanium member. I got the goodies like water and snacks to take to my room and also some recommendations on where to eat in the area. So kudos to the front desk! The issue I had was when I left for the day and I called and asked if they would be providing housekeeping in which I was told they would. When I got back to the room after a long day the room was not cleaned so I called and asked why my room was not cleaned and they apologized. I said I would be leaving for dinner and when I get back my room would be cleaned. I came back about 2 hours later and a stack of towels were in the bathroom but my room was not cleaned. When I called again they said they left for the day and apologize. When booking a hotel and I have a long day planned I want to come to a clean room where I can relax and not worry about cleaning. This is where the property failed.