Ramada by Wyndham York Harrisburg Hershey

The refurbished part was poorly done. 3" gap from door facing to masonite floor, caused cart to turn over. At elevator on 3rd floor when getting on had a 1" difference than the floor. No caution signs. My wife tripped getting on elevator. Another customer and myself caught her before she fell..

Clean

The staff that was behind the counter upon check in was entirely rude and unwilling to talk to me, a woman, until my boyfriend was present. We did not have the proper living space for myself, my boyfriend, and our children. I had to spend $120 out of pocket to endure that my children were going to have a pleasant stay. Entirely asinine of the staff to behave in the manner they did.

Staff is excellent. Little more improvement in cleanliness will be helpful in making the hotel as more desirable. It is is very affordable.

When we went to our room ac wasn’t working but they did come and fix it afterwards. The hallway smelt of humidity the condition of the floors of the elevator didn’t look that safe but functional. The staff very good people and breakfast was okay not the best like other places but it is motel and not hotel but very affordable prices compared to others nearby.

Horrible smell in room 209. I slept with the window open. I should've just asked for another room but i didn't want to be "that person".... For the price, it was as clean as I excepted it to be

There were people hanging out at entrance in back. Had to walk around to get in to door. Totally felt unsafe. Room was acceptable and there was a must smell in hallway.

I never leave a total bad review of places we stay and this is a first. Not a good stay. I think Ramada needs to rethink who owns/runs this hotel. Because its bringing their brand name down. It all started with check in. When we and other people were trying to check in the man working the counter seemed annoyed that we were taking him away from his personal phone call conversation. He proceeded to try and talk on the phone while checking us in until he got annoyed enough and hung up and grumbled something I couldn't make out what he said. Once we got through that we got to our room for only the key card not work. Went back downstairs and he was annoyed again because he had to redo his work with the card and like it was my problem. Finally got into the room, unpacked and settled in and then to find out the ac wasn't working right. The room was cool enough during the night and didn't want to go through talking to the attendant to get a new room. The room itself was ok at best. The best thing about it was the bed and pillows. Floor was dirty enough that made our socks black. Room needs to be thoroughly cleaned. The call button on the wall for the elevator was taped to the wall and looks like it had been for some time. Once the door opened a big chunk of the linoleum was missing and floor looked to not have been cleaned for years. I would never suggest anyone ever stay here, ever. If it wasn't for being tired and just wanting to get some sleep I would've found somewhere else.

Pleasantly surprised, at first glance I thought, uhoh, this hotel looks a bit ragged but it turns out that the room was nice and clean and recently renovated. I asked at the front desk and the clerk to me they were renovating the rooms first and the lobby and corridors would be done last. That makes sense as did the distinct odor of latex paint. The check-in clerk was a bit of a flat liner but we go in quite late and was thankful he was even there. The clerk at check out was lovely friendly and cared about our stay. She also explained about the renovation. She asked me to give a good review. I think I did.

The overall smell of the hotel was not pleasant, they need to improve it. Need to renovate the elevator. There was 2 cockroaches when we enter our room, meaning its not clean and the pillows was not a pillows it's a throw pillow. The staff at the reception was fine. They need to work hard to improve the cleanliness and smell of Ramada. As of now i cannot recommend it.