Concord Suites by IHG

Courteous and professional staff

No pool, no ice, curtains mess up light came in. Parrell port didn’t work Ask for refund on 2nd Nightnight they said no.

Everything was phenomenal!

great location, had two rooms one was freshly painted, found a little mode on a spot in the bathroom, overlooked by housekeeping before turning the room back open for customer. Might have been left be the construction crew worker redoing the hotel rooms. look like a broken piece of banana. The other room was ok; the lighting could be updated and change out lights with charging connectors to charger telephones. the staff was nice and was willing to refund the money if not satisfied with room, found a better room on 4 floor that was ok. i would return if i had to stay there agin. breakfast was good. parking was ok.

BEWARE. Please stop listing this hotel. The first room had mold and actual window unit in wall was covered in mold and wall was crumbling around it. Second room, the beds were stained and no coverings on mattresses. They understood why I didn't want to stay there. Thankfully hotels.com refunded the stay.

When I booked this I was not advised that it was under construction. The pool was closed, there was dirt and debris all around the outside. Had I known it was being remodeled, I would have booked elsewhere.

Stay was fine however property was under major construction

The first shift front desk guy was nice

It was not as advertised when booked, no longer has a pool. The breakfast was completely burnt, the juice machine didn’t work! The lady running the breakfast looked like she completely hated her life and her job bc she was EXTREMELY rude and short!!! Had to switch rooms bc the first room AC didn’t work and the 2nd shift guy got an attitude with me when I requested a room switch. Room was okay bc all we did was sleep there but I will never book this hotel again due to the staff’s attitudes!!

Front desk was extremely nice reservation was Smooth and room was 10/10! Coming back for sure !!