Hawthorn Extended Stay by Wyndham Rome

We were put in a room that had no window in an old part of the building. When we called down to change rooms the lady at the front desk said, yes, I did place you in a crappy room, if you bring all your luggage down, I’ll place you in a new room with a Riverview. This was at 12 AM and the men in front of us had just been placed in a Riverview room. We had to take all our luggage back downstairs, we were really tired after driving in from the Atlanta airport, and I had a child with me. We then had to take all of our luggage up to a totally different part of the hotel and found out we were put In a Riverview room, that had a view of a bridge on a very busy street so all we could hear was street noise the entire night. The first two nights we could hear TVs blasting from rooms. The walls are very thin. The cleaning ladies did not make the bed every day. They would come in and take clothes that were on the floor and throw them on the bed. But then not make the bed. The carpet in the room were worn and especially in the hall were dirty and covered in stains. After the fourth night of not being able to sleep because of the traffic noise, we asked to move down the hall to a room that was quiet. Then the hotel charged us $70 extra night to be in the exact same room, same bed size, just five doors down. so then we had to deal with that invoice. I would not recommend staying here. There is a new Marriott on the river that has exact same access to Broad Street. Stay there instead

Na

Great location and the staff is very nice. The beds are very comfortable and the shower pressure is amazing. The rooms could use an update, especially the carpet.

A wonderful overnight stay in the town we got married in 10,000 days ago!

Loved this hotel so much. It’s unique and the rooms are the absolute best. Clean and accommodating. Staff was super helpful and friendly. Loved it.

Nice location next to the river and in downtown.

Front desk staff was super welcoming, loved the character of the hotel, lots of restaurants within walking distance, can't recommend hotel enough.

Nice clean hotel. Staff is nice. Wheelchair was broken unfortunately. The food in restaurant is good but service needs a little improvement. Breakfast woman was very nice and front desk staff were lovely.

Will definitely be staying here again 10/10

Always a go to when we stay in Rome. Very convenient and love the restaurant and bar!