Motel 6-York, NE

Neat clean and quiet

Ice machine didn't work. 2nd time staying here and no ice either time

Bed was comfy

Nothing worked the lights only 2 worked the skink didn’t work was broken the bed had no bottom sheets there was no towels and the one that was in there was used and there was roaches

Room clean. Bed very comfortable

Ice machine out of order. Door kept sticking. Hard to open

Nothing

Dirty, and remote for TV was not in room and then gave us one and couldn’t control volume and was on loud.

Room was pretty clean & comfortable for 1 night stay.

Building looked like it was abandoned & dirty on the outside & dirty through the inside.

There was no breakfast, my reservation thru BOOKING.COM was canceled and refunded but NOBODY KNEW WHERE MY MONEY WENT SO SOMEONE KEPT MY MONEY and "oh NOBODY KNEW WHERE IT WENT"

My reservation was canceled and "refunded" however it was never received by BOOKING.COM. Most of the agents were very rude and very unhelpful. There was no supervisor available and when they "called me back, my phone number was disconnected" WHICH WAS A LIE!!!!!! The hotel was also in the process of removing and replacing carpet squares and it smelled really bad.

Nothing

Have a real handicap room

Location to where we needed to be

The front desk lady was very rude. The room was dirty - I had to clean the toilet and bathtub again. Not sure if it was due to renovations going on but the water was dark and the toilet and the tub had a black residue after using. Cockroaches in bathroom. Pillows were flat and pillow cases were dirty had to go get clean ones. Property has construction so didn't look like it was open. The carpet on the stairs was cut up to the top 3 stairs and the carpet was lifted since it was cut so it caused me to trip in it due to catching my shoe. The cleaning lady put all the dirty laundry on the stairs like she threw them from the second floor down so it was impossible to use the stairs. Asked for the first floor but told that since we were staying more than one night we could not. The smell of marijuana was all down the second floor and was horrible I have pictures asked to pay at property when booking but they ran the payment immediately anyway. Now makes sense because had we gotten there and saw the condition we would not have stayed.

Nothing

Bed wasn't comfortable. Floors are dirty. The whole facility was dirty