Arrecife Gran Hotel & Spa

The breakfast buffet was excellent with a great selection, and it was something I looked forward to each morning. The hotel’s location is also a strong advantage, making it convenient and well-situated. In addition, the room service was efficient and of good quality. When you first arrive, the reception area is very well presented and gives a strong first impression.

My overall experience was disappointing. Despite the impressive reception, the rooms themselves felt quite basic and did not match the expectations set on arrival. I had specifically requested a double bed but was given two single beds instead. There were also multiple maintenance issues throughout my stay. Over the four days, the electricity in my room failed three times due to a fuse box issue, which required repeated intervention. One night, I left the air conditioning on to cool the room, only to wake up to a pool of water on the floor caused by a leaking AC vent. Additionally, when I requested an iron, the one provided was in poor condition and leaking, meaning I had to contact reception again to have it replaced.

Todo

O conforto e design dos quartos e lobby

Espaço no deck muito reduzido e as espreguiçadeiras reservadas por toalhas

Breakfast is excellent you couldn't ask for better, coffee from 2 of the machines was was excellent one was not good. The views are excellent ... we really like the city view for interest. The rooms are spacious well equipt and spotlesly clean

The pool area really needs some TLC this was our third visit and the first time we haven't used the pool area as it was in such a state of disrepair it felt unloved and neglected, the weather wasn't good but you couldn't enjoy the area as the wind was whistling in through the missing glass roof panels. very disappointed.

Ubicación, desayuno espectacular y personal muy amable

La única pega los ascensores. A veces había que esperar demasiado

el trato del personal

Nada

Great central hotel, fabulous welcome from reception, nice glass of complimentary wine. The hotel is spotless, smells great as you walk through the door. Our suite 1405 was just amazing, certainly worth the upgrade, lovely beds, fresh towels and fluffy white bath robes, fresh water everyday. Fridge in the room and tea and coffee making facilities. View to die for. Floor 17 for the bar was great too. Swimming pool area great vibes. Room for improvement Lack of lifts and they looked tired and in need of a re vamp. Long waiting times. The balcony could be a fabulous place to sit but several panels of glass were cracked and looked unsightly. This wouldn’t take much to out right. I would though certainly recommend this lovely hotel

Great breakfast. Very large room amd exceptionally clean.