Av. Roca y Coronado No. 901, Santa Cruz, 2218, Santa Cruz, BO
Recreational Amenities
Enjoy our outdoor pool, tennis court, and sauna for a relaxing stay.
Dining and Drinking Options
Dine at Soho, our restaurant with a bar/lounge, or opt for room service with a poolside bar.
Convenience and Comfort
Indulge in amenities like complimentary Wi-Fi, a hair salon, and premium bedding for a cozy stay.
Book your stay now at Buganvillas Hotel Suites & Spa and experience luxury in the heart of Santa Cruz!
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家族３人で年末12月31日から1月3日まで利用しました。 ホテル敷地は非常に広く、プール３か所、グランド、子供用の遊び場などがあり、南国の木々が生い茂る中に建物や施設が上手く配置されています。敷地への入出場は警備員がその都度チェックを行うため、セキュリティは非常に高いです。プールの雰囲気やタオルレンタルの対応はよく、タクシーが常時待機しているなど、全体的に高級感があります。 今回はデラックスルームに宿泊しましたが、部屋は非常に広く、２ベッドルーム、リビング、キッチン、洗濯室、お手伝いさんの部屋まで備えられていました。部屋の雰囲気は高級感がありますが、やや老朽化している印象を受けました。部屋ではWiFiが繋がりにくく不便を感じました。 フロントの対応が遅くチェックイン、チェックアウト等の際に長く待たされた点が残念でした。ただ、ここのフロントには日本語を話せるスタッフがおり、ありがたかったです。 朝食バイキングのレストランの収容力が低く、ピーク時は席が足りず、皿やナイフ・フォーク等の配置も追いついていなかった点は改善の余地があると思います。 ホテルのすぐ隣には大型のスーパーマーケットがあり重宝しました。 宿泊費が高額なだけに、接客の質やWiFi環境などがもう少し向上すると良いと感じました。
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I was on a business trip and spent only one night at the hotel. The lobby, cleaning and breakfast staff were all extremely nice and helpful.
The room had 2 bathrooms but only one worked. Also I asked for a room with 1 king size bed and 2 individual beds and only had 2 kings. Besides that its all good.
Hotel is old but they have a very good service and the rooms are big and clean. I stay 2 days ans i enjoy it. Internet does not work in rooms have to go to the living room area
Way over rated as a five stars as it can only be 2-3 one!
Service was ok, wifi poor in room, clean overall. I would stay here again
Hotel needs upgrade and remodeling. Rooms are old, malfunctioning lights, hard to take a hot shower, furniture is unconfortable, air conditioning antiquated. Food available was generic and not well prepared. Internet service was unreliable. Hotel is far from dining and shopping
Everything was great, good service, good food, beautiful surroundings and gardens. Very clean and hotel staff were very helpfull. The only issue I had was with the hot water system in the bathroom. I Could never quite figure out how to get a good warn shower. It was either too hot or too cold. I would definitely stay there again. Going to town was no problem, taxis wre readily available.
Hotel insisted on me supplying a "Voucher" from Expedia for my stay. The voucher was actually the Expedia receipt. I assume Expedia paid them when I paid online. I provided proof of who I was and it matched the booking exactly. Why all the hassle? After traveling for 20 hours I want an easy, fast checkin especially after paying in advance.
