SpringHill Suites Devens Common Center

Closest to our retreat …customer service is great…

customer’s conversation next door is loud you can hear everything … tub didn’t work

The breakfast and location was great.

We were given a handicap accessible room-which we did not ask for. The shower did not have any divider so after my daughter used the shower, the entire batrhoom floor was wet where we use the sink and toilet. IT did not drain very well and water was all over the floor. It also appeard dirty or maybe had mold on the floor-we put a towel down to stand on. To top it off, at 3am in the morning the heater started to rattle or whistle quite loudly every time it kicked on which was pretty frequent being a cold night. Neither one of us got great sleep and would have been better off just driving the xtra hour home and returning the next day for my daughter's sporting event.

Mike C. at the SpringHill Suites and Devens Common Center was very courteous and accommodating despite the construction work at the hotel. He went above and beyond to assist me while attending a recent conference and had to park off-site due to snow.

Shocked that this is a Marriott property. More like a crummy roadside motel. Dirty Dirty and gross. STAINED Shower curtain, blow drier had old hair and grime. I mean really dirty and yucky stuff here. Marriott what happened to you? This is appalling. They tell you it’s under construction once you check in which is such a scam but that is no excuse do such lack of cleanliness. Skip this place. Staying here is not worth the points, trust me

Convenient

Shower/bathtub was very slippery. Need better tub mats

efficient, quite, clean, privacy, gym, pool

a little more variation in breakfast