Sunset Hill House

We very mich enjoyed our stay here! Great staff

We didn’t end up staying at the property because the room was atrocious. The photos online show a quaint inn, but when we checked in we were told to go to the house next door. It ended up being more like a boarding house or hostel. The bathroom shower was the size you’d find in an RV. The wallpaper in the hallway was peeling at every seam, and there was a general musty smell to the house. The bed mattress was terrible. There was an air conditioner and a plug in heater on the floor of the closet which had no door. There was a mini fridge and microwave in the front door vestibule of the house, I assume for guests to use, but no coffee machine or any other amenity in the room. For coffee you’d need to go next door. When we let the manager know of our disappointment with the room, she had nothing to offer us. She said the mattress was brand new which is a joke unless it was a newly purchased “used” mattress. We couldn’t get out of there fast enough. We found a room at a sub-par Best Western which was preferable to the room at Sunset Hill House.

Staff was curt and short upon checking in, offering no information about the layout, room etc. The bathroom had water on the floor and we weren’t sure if it had been cleaned? The attendant said that “ someone didn’t put the shower curtain properly in its place. “ She acted as if the dripping shower head was news to her, and mentioned that “ it’s an old home “. Continental breakfast was very sparse and poorly laid out. Notes were everywhere explaining, excusing the condition of the property.

Very cute hotel, good location and looks welcoming. There is complimentary coffee and pastries in the morning (we didn’t try them)

Its a very cute hotel. But there was some problems. The room itself is cozy and welcoming, but the second we arrived to the room we saw 20 lady bugs and flies walking about. Because i have a phobia from bugs, I went to the reception and ask for a solution. The receptionist said they are familiar with this problem and theres not much she can do. She suggested to come and vacuum them, but wasnt too happy about it. The lady bugs also walked on our bed :( The bed itself wasn’t very comfortable as well.

Amasing place for staying. Feels like you come to your relatives, who really loves you and gave you the best place for staying in the house. Perfect clean, calm and comfortable

Continental breakfast only

When we arrived, there was a barking dog across the hallway. When we notified the front desk they agreed to address the owners and also relocated us to an upgraded room. The dinner we had was also very good. The view behind the facility is excellent.

Very disappointed as I noticed this highly rated in a travel guide. The room was sparse.. the bathroom was a closet and the mirror above the sink would work if you were 6 ft tall… The really horrible part was the mattress. When we entered the room #304… was sunken in…hard as a rock to sit on as there was only a tiny chair w sucken seat…sleep was almost impossible! I actually used 2 pillows to sleep on. Both of us woke w backaches. I would like to challenge staff to take a nap! Only food service was a burger bar.

Noisy but good

We loved the location, the very friendly staff, the beautiful and very functional room and how clean everything was.

The toiletries provided were severely watered down. It was a bit of a turn off. If you don't have enough just don't provide them.

Amazing location and lovely staff