Hampton Inn & Suites Newark-Harrison-Riverwalk

Ubicacion

Stayed 3 nights alone on business. The area is sketchy to say the least. Did not feel safe walking to and from my car in the evening. Rats the size of large cats come out at dusk in the parking area and walking path behind the hotel. Reviewing my bill after check out I discovered a $250 smoking charge on my card. I do not smoke !! Management, Sofie, was rude and condescending about the charge and basically called me a liar. Do not stay here unless you are prepared for hidden falsified charges. Trip type

Location

The staff were not friendly. I booked the room on Booking.com and the listed price on the website already included taxes. However, the hotel charged me a different, higher price. I went back after checking out because they had charged me incorrectly. Even though I had all the documents to prove it, they still tried to make things difficult for me. The breakfast was not good. The room was small and very noisy because trains pass by frequently, so my family could not sleep well.

I like that the property was not far from the train station. The staff was very friendly quick service.

The room smelled like cigarette smoke, and even down the hallway. It’s not like marijuana the whole place smelled strong and smoking.

Staff was wonderful- very friendly and welcoming

This was the WORST bed I have ever had at a Hampton. The towels were threadbare and the sheets did not stay on the mattress