Hotel Providence

Good location, big room

The people from outside the hotel can be very loud and crowded.

Location was perfect for the venues I was visiting.

I wasn't able to control the temperature of the room.

The room was very comfortable- especially the beds and bedding. The shower was nice as well. My sense is that the people who work are doing the best they can but don’t benefit from the kind of training that bigger hotels do. Almost everyone was nice but there was some surprising indifference at times. I had breakfast in the restaurant and it was delicious and the staff were great.

The location while central, happens to be on a block that is crowded with people buying, selling and doing drugs. My teenage son and I walked by a drug deal in real time, which was not super fun. I felt for the staff who undoubtedly have to deal with all sorts of stuff and have to walk through that activity every day. I get the sense that the place is really understaffed and everyone who works there feels that.

Location was very good, room was clean and a good size.

The young man at check in was unhelpful and miserable. Also our daughter had to keep in a fold down bed.

the attention to details

the walls in the room are too thin, could hear everything

Everything, the style, location, cleanliness, friendliness of staff

Loved everything about this hotel