Hotel Rezydent

Huone oli tilava. Kylpyhuone oli suuri ja siisti. Hotellin sijainti erinomainen

Hissi oli erittäin hidas. Tyyny oli huono. Huoneen oveen vain yksi avain

I was not originally booked for this hotel but had to change to it because of the knock on effects of a flight change. I was a little apprehensive when I saw the reviews, particularly about the noise level, but I actually enjoyed my stay at the Rezydent. Location The hotel is situated literally a couple of metres from the town, which is pedestrianised. Because of this, the taxi could not drop us right outside so we had a short walk with suitcases to get there. Our room did overlook the shopping street and was a little noisy, but not enough that it disturbed our sleep, and ear plugs were provided - we didn’t feel the need to use them. Room We had a triple room, which was clean and spacious and contained two single beds and a day bed. I normally develop a bad back after a week in a hotel bed but these beds were so comfy. There was WiFi in the room but my teenagers were not entirely impressed with it. There was a kettle with mugs and tea and coffee sachets, but no milk was provided - this was not an oversight, there was a sticker stating this was the case. The room had a safe and hairdryer but no fridge; the information booklet stated there was a communal one available but we didn’t need to use it. There were only two plug sockets in the room and neither were close to the main beds. The bathroom was very spacious, although the shower was quite small for the space. Very powerful in general and perfect temperature, although it did reduce to a trickle at one point on one morning when I assume other guests were also taking showers. Breakfast The breakfast offering was ok, with hot items, bread, croissants, a selection of cereals and one choice of yoghurt available. The breakfast room was lovely and cosy, but the area with the breakfast buffet was quite small and dominated by a large pillar which meant it felt very crowded when more than just a couple of people were there. There were plenty of bakeries in the town with one directly opposite the hotel so we mostly bought pastries from those for breakfast. The hotel does not include lunch or an evening meal but there is an abundance of restaurants just down the road, including two which offered discounts to Rezydent guests. Staff The lady and gentleman on reception when we were arrived were friendly and helpful, giving advice on where we could get some groceries and how to get to the pick up point for our excursion on our first day. The staff in the breakfast room and the cleaning ladies were lovely. The two gentlemen on reception when we left were a little quieter, and didn’t ask how our stay was etc when we checked out, which we put down to a lack of confidence with English rather than rudeness. Overall, I was pleasantly surprised by the hotel. I loved our stay in Krakow and would definitely return, and I would stay at the Rezydent again.

La ubicación era excepcional, el personal muy amable y las cama muy cómodas. Todo estaba muy limpio

En rasgos generales todo estuvo bien

Stayed for a few nights here. As with a lot of things in Kraków the reception was down a little alley and when there we were treated by friendly staff. Quick bit of paperwork and we were shown to our room. The hotel is split over 2 sections. The rooms linked to the reception area (and where you go for breakfast) seemed to have lift access but we were a couple of doors down and our room was accessed by stairs. Might be something to consider if you have mobility issues. Room was basic but comfortable. The only issue I had was there is a tea and coffee tray but no form of milk. The hotel is perfectly situated on the corner of the old square so everything is easily accessible. This does mean that at night it can be a little noisy. Overall the location made up for any issues we had so we would stay there again.

The hotel was a half hour drive from the airport and is in a pedestrianised area, but it was a short walk from our drop off point to the hotel. Some better signage would help to identify the entrance to the hotel. Check in was easy and we were escorted to our room by a member of staff. Our room didn’t have a lift to it and was up two flights of stairs, this was ok for us but may not be suitable for other people. The room itself was huge! Decent sized shower room which was equipped with a hairdryer and towels. Living room with sofa, armchair and TV. The bedroom had two large single beds pushed together giving each of us plenty space to sleep in. Only one pillow though, which was an issue for me personally but could be ok for others.Plenty of cupboard space with a wardrobe in the entrance (which also had a safe in it), cupboards in the living area and bedside tables with drawers in the bedroom. One thing missing from the room which I feel would benefit your stay is a fridge. Milk wasn’t provided with the coffee/tea and so as there was nowhere to store milk, we were unable to make use of this facility. The location is the best thing about this hotel. It is literally just off the main square and central to all the attractions we wanted to see while there. We absolutely would book this hotel again purely for this reason!

Location

Nothing

The pictures of the website do not match the experience. Rooms are basic and cold . Not comfortable. A lot of stairs No lifts . Rude staff at reception. Lack of professionalism

Loved the location, and the staff were very helpful

Nothing.