Hotel Trident Poseidon

Great place close to the beach and main attractions.

Terrible service, large parties, actually waiting for a refund as we didin't stay

Juan was an absolute pleasure to deal with. He helped us organize an ATV tour which was an excellent experience.

TERRIBLE PLACE, no water, no electricity during New Years Eve week, never again

Pro- close to main beach. Walking distance to food etc. Staff is helpful. Con - noisy at night due to Party music from neighbors. Basic room amenities ( e.g. shampoo has no froth, TV is awkwardly kept in the corner shelf). Still under renovation and there were not many guests Overall it felt very pricey for the value, I do understand that Costa Rica is expensive overall

The photos on the website are a complete lie. The restaurant doesn’t exist and neither does the bar. There is no concierge. There’s not even a sign that says the hotel is here. The maids touched and moved personal items. Overall not the place I expected to stay at.

Good location, friendly staff and good price. We paid extra for breakfast as the reviews said it was good but the cook was never there to make the breakfast. We asked about it and they just gave us other recommendations and locations. We also got charged to attend a "pool party" while checking in that was an unorganized bikini contest. They were also remodeling the reception area and had you walking through the work area the first day and then opened the side to walk through the days after. I would stay here again if I wanted to be in the middle of everything and didn't want to spend much but don't expect too much. You get what you pay for... Except breakfast we paid for that and didn't get it

When this place was Poseidon it was one of the coolest little boutique hotels with some of the best food. Now they don't know what they are doing. I understand they are remodeling but there are ways to do so while still keeping the restaurant open. Downstairs was totally shut down and upstairs was just a jumbled mess of tables. No coffee out early in the morning? How hard is it to make some coffee and have it out for the guests? The front desk guy was very disinterested until the day I checked out and suddenly he is nice? Please....this was my 4th time in Jaco and I'll be back again but won't be staying here anymore.

This property was very pleasing. At first, I wasn’t sure what to expect based on other reviews and being familiar with Jacó. I was in room 13. My king sized bed was comfortable, the AC worked very well and I had no issues with adequate hot water when taking a shower. The place next doors gets loud during the night but after 2:00am or so, the noise goes away. That didn’t bother me since my goal in Jacó is party at night, rest into the day, go to the beach and then repeat. I would stay again.

Very friendly staff. Excellent pool, enjoyed using it. Slow season, so rooms have not been used frequently. A nice touch would be for housekeeping to drag a scented mop a few times over the floor so the room smells fresh when guests arrive.