Extended Stay America Suites - Washington, DC - Herndon - Dulles

The bed was comfy

The place had a smell. A terrible smell. It wasn't the cleanest.

it'a a bed for the night. nothing more, nothing less.

The location was good. Restaurants were close by.

The staff was absolutely horrible and unprofessional. When I asked if there was a space to put my luggage, I was told there was none. I checked out of my room at 12:00 PM, but my Uber wasn't schedule to arrive until 2:30 PM. The receptionist said there was no place for me to put my luggage so I could get something to eat. So, I had to wait with my luggage in the lobby for 2 1/2 hours. When I asked if I could use a bathroom, the receptionist told me there wasn't a bathroom I could use while I waited. Furthermore, the hallways stunk horribly of marijuana. Also, there was vomit on the stairs and in the elevator that was never cleaned during the entire duration of my stay. The place is dirty and disgusting.

I really liked that it was very quiet.

I think everything was fine; I have no complaints.

Todo bien

Muy buenos la tencio

The area

The room was not clean very well. The bedding was smelling bad. The bathroom sink did not work and water stayed in. I let the front desk know but nothing happened to fix it. Also the lady at the reception was distracted at the registration. She said that I booked 3 days but it isn’t. The breakfast was just a snack. I requested cup and coffee maker but she said I should use disposable and heat in microwave.

Only one staff member, who try make my stay comfortable.

The guest next door, left the television on at the loudest setting, the staff were not friendly. There were roaches and mice, I stay up cleaning my own room, because of a mice enter my room. Water damage/plus mold on the ceiling wall outside my room…. The list goes on