The Hotel Rafiya, Redditch

Good stay after an intial mix up with the room. Room was clean and tidy but had a slightly strange smell. Bathroom was good.

The room looked freshly decorated and was up to a good standard. The staff were pleasant. Outside could probably do with a facelift but was OK. The walls in the room were not really thick enough so could hear next doors residents. Overall a very good night there.

Quite a full night rest

The rooms are very spacious, the girl on front desk was lovely, polite and helpful. It was a very pleasant experience and one I’d recommend to anyone.

Upon arriving, the hotel had issues with the system, it apparently went off line so I had to wait around. The hotel looked like a brothal owned by gangsters, plus many sports card scattered around as if they own a garage. The room was freezing, and I could feel the air pouring through the door frame. The decor in the room was outdated, and the room looked as if it wasnt cleaned for over a week. WOOD LICE - I noticed a wood lice crawling around from under the bed, I then moved the bed over and noticed a couple dead lice.

Great stay

Last minute booking - Check in & parking fine. Bed itself relatively comfy. Blinds broken meaning people can look into room, this needs sorting asap. The minimum you should expect is privacy.

Easy access safe cameras on site

The Staff were very helpful and welcoming. That made a big difference.

Short but pleasant stay