Kaani Palm Beach

Staff is amazing, helpful and very attentive: it was wonderful experience staying there. Breakfast was delicious with lots of variety and we went on 4 excursions with Kaani team and everything was fantastic! Well organized, on time, and again, wonderful staff! Certainly recommend.

We stayed here for 9 nights, celebrating our 20th anniversary! PROS: staff - some staff members (Karim in the restaurant) go above and beyond, excursions were fantastic - we done snorkeling with sharks and the turtles, both were brilliant, the staff running these excursions are amazing and do absolutely everything in their power to make sure you have the best experience, a la carte dining is exceptional, pool, spa etc were all great, I'd recommend having a massage while you're here. CONS: our bedding was not changed once, housekeeping was quite basic, our room was tiny (city view 2905) as was the balcony-not the room shown on expedia, the minute you arrive you're bombarded with excursion options - which were massively oversubscribed, the shower pressure in our room was a poor, there was a terrible smell, we asked them to look at this and they sent someone up who turned it on and said its ok and left. Whilst out one night a storm hit, on return to our room there was puddles of water on the ledge above the bed, mattress, bedding was soaked, maintenence came up climbed outside and pointed out where water was coming in, said they'd sort it, but no mention of wet bed, my husband said no this was the last straw we want moved, the boy that came to take us to the new room was really rude basically indicating we'd done it! New room was huge, shower pressure perfect, huge balcony and the same as on expedia! We did have a great time, its a lovely hotel and we'd come back.

海外約30回、モルディブ8回目、マーフシ初めての感想です。 【部屋・設備】 建物は新しいのですが設備は非力。熱いシャワーは出たことはありませんでした。初めの20秒はお湯ですが、すぐ水に。滞在中ずっと寒い思いをしていました。 部屋内は広めできれい。ただ海に面した部屋を予約したのですが1階（日本で言う2階）、目の前は観光客用ビーチでヤシの木に遮られ、夜までホテル前の地元民の声が響くうるさい部屋でした。また床は滑りやすくとても危険。 最上階のインフィニティープールはGood。ベストポジションを長時間自撮りで独り占めする客もいてちょっと閉口。最大十数人でいっぱいの小ささなので仕方無しか。朝イチが空いていて写真を撮るなら順光できれい。 【食事】 二食付きプランで朝夕ともビュッフェ形式。味はまあまあといったところ。その場で作ってくれるオムレツは美味。モルディブではどこも同じですが、魚・チキンはパサパサ。夕食がプランに含まれていない場合は20ドル。隣のアリーナホテルのビュッフェは18ドルで品数も多くサラダ・デザートも充実。ライブキッチンも有り。ただアリーナのレストランはビーチ上のセミオープンエア。いつも席は満員で席間もなくゆっくり食事する雰囲気ではありません。マナーを守らない中国人団体客が多く一回行っただけでやめました。その点カーニパームのレストランはゆったりしたレイアウトで清潔、落ち着いていました。レストラン前にはオンザビーチのオープンエアエリアテーブルもあり。ウエイターも落ち着いた感じで親切で好感が持てました。食事内容を取るか雰囲気を取るかお好みで。 【アクティビティー】 チェックイン前にオプショナルツアーを熱心に勧誘されます。その後滞在中も頻繁に声を掛けられます。 サメと泳いだり沈船ポイントで泳いだりするツアーに参加してみましたが最悪でした。カーニグループホテル客全員が一緒になるので、ボートは激混み。座席では隣の人と体が密着するぐらいに詰め込まれました。スピードボートですが長距離移動なので、実際のアクティビティーの時間よりボート移動の時間のほうが長いです。 また、ヨーロピアンのゲストが多いのですが泳ぎが下手で海で遊ぶのに慣れておらず、また殆どが肥満体型なのでボートからのはしごを使ってのエントリーやエグジットに時間がかかり、ヨーロピアンゲスト以外は長時間待たされます。少しでも風があると船は揺れて船酔いする人が出るので海の状況が良くないときは参加を見送ったほうが賢明かと。 リゾート島のアクティビティーに比べるとたしかに安いですが内容もそれなりです。天気に恵まれ参加ゲストが少なければいいかも知れません。 参加中の写真（水中）をGoProで無料で撮ってくれるサービスはGoodです。サンドバンクに上陸して簡単なランチがありますが、その際、波打ち際を歩いたりするシーンをグループやペア単位でドローン撮影してくれるサービスも15＄であり。 【スタッフ】 フロントに何でも相談に乗ってくれるスタッフがいますが日本語は通じません。 【全体の印象】 マーフシ島が観光客を受け入れ始めてまだ十数年。とりあえず客室をハイスピードで増やそうとしています。それに設備の面で設計やキャパが追いついていないようです。蛇口や換気扇設備不具合は滞在中自力で直しました。 サービスは洗練されてなく「リピーターを育てよう」ではなく「とにかく客数を抱え込んでさばいたもの勝ち」を肌で感じます。 他のリゾート島を知らず、安くモルディブに行きたいなら選択肢のひとつではあります。

Immer wieder gerne

Quiero agradecer a los servicios del hotel, estuvieron muy buenos. Shawall Mohammad el chico de atención en el restaurante nos ayudó de forma espectacular, siempre muy dispuesto y nos ayudó con las fotos en una cena romántica. Muy agradecidos con el servicio del hotel.

I have just returned to Canada after my stay at Palm beach hotel. I had a great vacation thanks to the efforts of the Palm beach staff and especially Magic (ask for him). The room was clean and the food was good. I tried almost all the excusrions they had and I was very happy that I gave it a try as I enjoyed every single one ( Hasan will take amazing pictures of you ). I strongly recommand this hotel.

It was probably the best hotel for the amount of money we paid. Its definitely not luxurious or anything. There is no AC except in the hotel room. The food buffet is terrible, wet bread, rice and chicken every day. The breakfast doesn't even have real bread, ham and cheese or anything like that. Its better to just book the hotel and eat in the restaurants right next to it. The bed was very comfortable and the room was clean.

Things that I liked: staff responsiveness, room size, comfy bed and pillows, internet speed and connectivity. Things that I didn't like: the buffet didn't have enough varieties, the bath towels were not fresh and overly recycled. These could be better.

Great property for an open island stay Excellent location with options for sports activities and restaurants very close to the hotel The hotel has its private beach, well maintained & great view from the hotel Customer service needs a complete revisit. Due to the dominant position of Kaani Palm hotel, staff only focused on add-on sales but not focused on customer service. Poor communication skills lead to staff becoming too argumentative and over-explaining why requests or services can not be provided rather than helping customers. Issues faced: - When we booked almost 3 month+ early, we requested all 3 rooms to be next to each other. No acknowledgment at the time of check-in and the staff explained too long why the request is a request and should not have expected it to be honored rather than look for it. - Poor check-in experience since it took almost half an hour for the front desk to check in as they fumbled over each other to check in. - The TV did not work for 3 days (in our 3 rooms booked) and none of the staff solved it after continuous complaints each day. (Probably this is because each connection cost money and staff was not interested to hence solve it) - Specific office staff (Kadir) assigned for our 3 rooms- once he got the tip after dropping our first day. Only checked once for booking excursions but any issue was reported he just ignored We used iCom company (close to resort) for transportation and water excursions (much cheaper & excellent)

I really the hotel, it is in front of the best beach on the island (bikini beach), food is okay and Tours are fun. The hotel is very small but well maintained. Rooms are medium size and very clean and comfortable beds. Drinking bottle Waters given everyday. Staff is very nice, helped to get my luggage from the airport the next day. Area is nice, whole are is safe to walk at night. The island is very small and can see it all in 20 mins. Kaani hotels are a chain with few hotel in the island, next to each other. I have stayed in another one before but this one is defiantly worth paying the extra money. I really recommend this hotel and I would stay here again if I come back. I would probably do tours and meals outside just because are cheaper but the hotel has the convenience of having it right there without leavings the property.