El Monte Sagrado Resort & Spa

Beautiful setting, really comfortable beds, lovely suite, friendly staff. Was really nice.

Pool was a tad cloudy.

Beautiful room with a lovely restaurant on site! Excellent customer service!

No one thing!

If service is important - you’ll have to work to find a more committed staff. The grounds and hotel are fantastic and the food delicious. You won’t be disappointed.

Property was beautiful- grounds and room. Had nice fitness center and pool.

This place is beautiful! The property is gorgeous; serene and inviting. The room we had was large, had a great jet tub, plenty of storage etc. Angelica(reception/front desk manager)was so nice and we appreciated her kindness and knowledge. The tea and coffee in the morning was great, but wish they had it through the day. They do have water available which is great! There is nowhere on site to get anything between breakfast and when the restaurant opens at 5. Not a big deal, but would have been helpful. We had to call for a couple of small things during our stay and they were so quick to respond, it was great. There is a shuttle but we did not use it. The spa is lovely. We had a couples massage and it was very relaxing. Definitely loved it!

This review is so sad for me to write!!! I never leave bad reviews. I have stayed at El Monte Sangrado a few times throughout the years. My husband and I stayed hoping for a relaxing getaway for our 5 year anniversary. The greenhouse saltwater pool is amazing… and listed under “wellness” and maybe even part of the spa, but if you are looking to relax there you somehow have to time it to go when there are no kids. I don’t understand why at a place with a resort fee and such a tranquil space they allow kids in that area…. multiple times throughout our stay our relaxation was interrupted by kids jumping into the pool and splashing us, my book got so wet I have to replace it. It wasn’t relaxing at all. Kids even in the hot tub, with goggles, it just wasn’t a “spa” or “wellness” feel. I had a really hard time relaxing there during the times with kids in the area. It’s great if you have kids, not so much if you’re looking to relax. We were also really excited to get room service for breakfast one morning. We weren’t able to order it on the phone because the phone didn’t work, which was fine. But when it was delivered my husbands $36 eggs Benedict consisted of one Benedict that got shuffled about with the sauce in a separate container that was cold. The food was in cardboard to go boxes, with plastic cutlery, not on plates… which would be fine but to charge $36 for one egg Benedict plus a 23% service fee plus $3 delivery fee (and none of that includes gratuity) just to get your food delivered shuffled up, cold, in a to go container was definitely not worth it. We were thinking it would at least come on plates with actual silverware with those extra charges. Super disappointed but we had fun together and will pick someone else to celebrate next year .

Quiet peaceful lodging within minutes of plaza area

The rooms are lovely, spacious and have a nice balcony and fireplace. Huge bathroom with soaking tub. The grounds are lovely and my son enjoyed the pool