Royal Mirage Agadir

Stayed at Royal Mirage Agadir recently and unfortunately had a very disappointing experience. From the first night, there was significant noise and light coming through a connecting door with another room, which made it very difficult to sleep. The issue was reported, but the room change was only arranged for the following day, meaning two nights were affected. In addition, I found a cockroach in the bathroom, which raises serious concerns about hygiene standards. The toilet system was also malfunctioning and making loud noise during the night, including early morning hours. While the staff offered a room change, the issues had already impacted the stay. Attempts to resolve the situation afterwards were unsuccessful, with responsibility being passed between the hotel and the booking platform. Overall, the experience did not match expectations, especially in terms of comfort and cleanliness.

I was amazed by the tremendous changes in Agadir as I had visited 3 times before( 10 years ago). There are a lot of palms, flowers and green lawns.There are new roads and a lot of new block of flats. Agadir people very friendly and polite. But… I stayed at 4 star Royal Mirage Agadir all inclusive and had a warmhearted welcome by Fatima. But I was shocked by the old, stained non-ironed beddings and when I complained they changed them to the same once. The built in wardrobe/ closet was dusty with horrible unpainted walls and I didn’t bother to put my dresses in( I kept them on the second bed). When I complained , the cleaner dusted the floor of the wardrobe only. It looks they have shortage of towels: they take used ones in the morning but they bring fresh ones in the evening: problem with laundry.. My beddings haven’t been changed for the whole week, by the way. And my room wasn’t cleaned for the first three days at all. But upon my request they emptied the bin. There was no fridge but as soon as I complained they brought it but no drinks on all inclusive. I complained again and 4 x 330 ml bottles of water were brought in the room for the whole week. Every time you want some water, you need to go to the bar and they politely give you a small bottle or two, but if you want Fanta or Cola they give you just a glass. There was one cooler in the restaurant with drinking horrible water( even the waiters admit it). When you come for a meal there are no drinks which you can help yourself and you need to ask a waiter to bring you( one potion). I have never seen such” all inclusive “ hotel. The food was simple : 1 chicken, 1beef, 1 fish, 1 pasta, 1 rice, 1 potatoes, 1 cooked assortment of vegetables and a lot of salads and cakes, just what I like. There were no any entertainment in the hotel but there were reconstructions and building some new pools and restaurants. Not a nice surroundings. So, if you are prepared to ask for everything( even meal times - I was told to make a photo of restaurant door notice) ,have no access to soft drinks and water on all inclusive basis, to go to the banks or other hotels to change money , then this hotel is for you. I have a feeling that they don’t know what 4 star hotel should look life. The customer service is non existent there. The only positive thing is very polite staff with smiles on their faces.

After reading the reviews as you can appreciate myself and my friend were very sceptical booking the Royal Mirage, but with the location being so good we had to see for ourselves. As we arrived the hotel looked very clean and presentable we were welcomed by lovely staff Hassan who helped us with our bags, reception staff and Fati - Guest Relations who was definitely the beautiful heartbeat of the hotel. We were given welcome drinks despite only booking B&B. We booked the sea view room which gave us the most stunning view of the mountain and we watched the sunset into the sea from our balcony each evening. I have stayed at the best of the best hotel in Agadir but I have never had this view! The rooms were cleaned and beds madeup everyday. They are a small team of dedicated staff who will take your towels in the morning, wash and replace by the afternoon so please be patient. The breakfast was a simple buffet of fresh pastries and the fresh msemen (paratha) and a fresh omelette station made by the sweetest ladies Fatima and Kareema who were always smiling and welcoming, aswell as the hardworking waiters. The pool was perfect, very clean and well maintained, although there is construction of two new pools ongoing but this didn’t bother us. Due to an issue with the fire alarm Fati kindly compensated us with an amazing sauna session within the hotel. We were amazed as to how professional the sauna/spa set up was and spa staff Hasna was lovely. We left feeling very relaxed and happy. I would like to remind anyone who is considering booking that this is an old hotel and we booked this as a budget friendly hotel so please do not expect anymore than this. Despite this, it was very well maintained by lovely hardworking staff and we will definitely stay again.

This is the 2nd night with no sleep in this hotel, the noise from the club next door & the base that seems to be permeating through the very foundations of the building. We are on the 4th floor but may as well be on the ground. Noise from the street, so clearly not any soundproofing has been thought through. This is not a 4 star Hotel in any shape or form. We had to ask 3 times for a fridge for drinks storage, there are no facilities to make a hot drink in the room, no cups. The WiFi is laughable, you have to stand in certain areas in the room to get any kind of reception if you are lucky, we had better luck in local cafes than here. The toilet constantly leaks so had to turn off at the tap as it was like water torture,  apparently the hotel is being renovated,  so why give out a room if its not fit for purpose? We've stayed in Agadir before,  this is by far the worst choice & I would avoid at all costs.

Very disappointing experience. We were ignored for nearly an hour with no communication, then spoken to disrespectfully by staff who clearly lacked professionalism. Instead of handling things properly, they argued and blamed each other in front of us. The room was average at best, separate beds for a married couple and 3 channels in tv, and absolutely not worth the price.To make things worse, their partner offer seems to restrict reviews on Booking very telling. We ended up checking out after just 2 hours because of the behaviour, and no one cared in fact, they seemed happy to see us leave.Would not recommend. Worst in Agadir.

If I Could Score Lower I Woukd - AVOID Where do I start? Pool area was half a building site. Balcony door did not shut properly so quite noisy at night due to the main road adjacent to the hotel. Shower pulsates hot and cold, toilet would not stop filling, no tea and coffee in the room, no fridge in the room, pool towels looked like they had been used for the past 10 years on their pets, poolside toilets looked like something out of the latter days at Glastonbury. All inclusive meant no proper beer supplies for the duration of our stay, and when asked about the 'premium' beer, was told to pay more. Food, god, apart from breakfast, which was passible mainly due to the lovely waiter, bread lady and omlettes, the rest was a cross between 70s holiday camp and primary school dinners. Definately not 4 star or even one come to think of it. Absolutely terrible. Pics of the last night's feast are on here, but the evening meals in the vast restaurant were not well attended, apart from mangey cats who pestered you throughout your attempt at eating what was there. Most of the dishes were recognisable from day to day as they were used and reused till they could not get away from using the food any longer WiFi not available in the rooms, but was OK round the pool and in the lobby, though you needed it as there was absolutely nothing laid on to entertain, apart from the sounds of building works during the day, and badly maintained vehicles at night. Overall, quite disappointed with Agadir. Though clean (despite initial views of excessive rubbish in fiekds) at one restaurant we were informed that there was no cous cous! Most restaurant food was quite bland, not the exotic mix of spices I was expecting, but in all fairness was relatively cheap. There was not much to do in the evening, not many bars with entertainment or even football on the tv, and though generally the we had quite good weather, it was a bit nippy after sunset. Still, it was a few days away with my lovely wife and away from the stresses of kids and work.

I want to be fair and give the staff the praise they deserve as they work hard and were mostly friendly and helpful. However, this is not a 4* hotel even by Moroccan standards. 2nd pool was a noisy building site and the pool and snack bars are under construction. The room we had on the 5th floor was good but shower water pressure intermittent, no fridge or drink making facilities and no WiFi. Balcony door did not have a proper handle and it was very noisy at night from traffic and bird noises. The all inclusive was not all inclusive and for 4 out of the 5 days we were there, beer was unavailable or very limited. Poor supplies were blamed on Ramadan, in which case, do not offer or take payment for all inclusive board during this time. Drinks were very limited to 4 or 5 spirits, wine and sporadic beer. Food was varied but on the whole poor. Breakfast was the best with eggs and bread cooked fresh. Lunch and dinner had nice fresh salads but the hot options were below average. We ate out 3 nights as the dining room was depressing with hardly any guests eating in there (not surprising). All in all disappointing.

Not too far from the airport (approx 30-40mins) Positives: - The staff are brilliant. They are all very eager to please, polite, and very friendly - It's extremely close to the beach (5 mins down some steps) and you can see the beach from the outside seating area of the pool. - The breakfast is pleasant and the waiting staff are keen to help you out. It was adequate enough for me. I enjoyed the egg station for fresh omelettes, coffee, juice, and freshly cooked msemen with honey and almond butter. There isn't much fruit on offer and only 2 cereal options, but there are loads of pastries and cakes (if you like that sort of thing in the morning) - It's a central location. The Beach promenade, the marina, the cable cars to Kasbah Oufella, and the city centre can all be reached in less than 30mins walk. There are shops and restaurants within 5mins walk also. Negatives: - (Room #2003) The room was tired and in need of a bit of attention. - So too are the towels! The towels are like the towels you have had for years and relegated for the use of mopping up spillages or putting down on the floor to stop something getting dirty. They're rough, ragged, and look like they're about 20 years old. They really need to be thrown in the bin! - The wardrobe space is great, but there's nowhere to hang your clothes, so there's a whole side which is pretty useless - The curtains didn't close fully so it can never be fully dark in the room. - The mattress is quite firm (be warned) and I found it uncomfortable by the 5th night - Some other things which were a bit weird were having to request a mini fridge for the room and needing to ask for a remote for the TV. - There is a lock for the balcony door which I thought was probably needed as I was only on the 2nd floor, but then I realised the other side of the balcony door can be opened anyway so it makes the lock pretty pointless. - No WiFi in the room. In fact - I was only able to connect to their WiFi in the reception. - Bottom line is...It isn't 4* at all. I would say it's maybe 3.5*, but if you think you're getting a 4* hotel you'd be mistaken. I suppose the price I paid aligns more with what it actually is.

As someone who never usually writes reviews, this hotel was so bad that i needed to write one to hopefully warn others thinking of going off. I booked this hotel as a last minute half term trip for my teenage sons & myself & clearly didn't research as much as I should,but please AVOID it at all costs,we were SO disappointed with it.The hotel is extremely dated & in parts derelict.Considering we went in half term there were no children there at all over our 5 night stay, which is just as well as there are no facilities for them. The hotel seemed very quiet,very few guests which we came to realise why !.We were on the 2nd floor & it seemed only the 2nd & 5th were being used,we went to explore other floors & they were clearly out of use with open empty rooms & missing windows.Our room was very noisy from the road,the beds were very hard & the 1 small pillow we had was old lumpy & very uncomfortable.The bedding although clean was stained,very old ,discoloured & yellow & should never be still being used,the same with the towels which were frayed also.The rooms were extremely basic,we didn't unpack as the wardrobe was dirty inside with a handful of random hangers,the safety deposit box appeared to be broken.The bathroom was better,but water temperature very hit & miss.The communal areas in particular the corridors are extremely old,dark dingy ,sparse, & my sons felt they were very creepy. we went half board,breakfast was ok but disappointing choices,very typically morrocan ,mainly pastries cakes & cold meat or cheese,but with limited fresh fruit,hard bread ,no yoghurt & limited drinks,fresh omelettes being made that were nice however. The evening meal choices were terrible, the food was lukewarm even though we went when it opened -(which was 7.30pm we felt was too late also).None of the food was labelled,and there was barely any choices,it was the same foods all week also.Also no drinks whatsoever are included with dinner for half board,and out of the 5 nights we were only asked on our first evening what we would like -which we then had to pay for there & then.Meaning most evenings we sat and barely ate, with no drinks.The staff in the dining room we found to be rude & even when i asked for drinks orders to be taken we were ignored & no one came back.We ended up eating out most evenings after going to the dining room and seeing what was on offer & sitting without drinks.The poor lighting in the dining room also made a very dark depressing atmosphere.The pool area was another disappointment as the pictures show a huge curved pool -that isn't there & clearly hasn't been for some time.The main pool area has gone & it was being worked on with workmen there & it was a noisy construction site every day. There is still a large pool,which was clean & sun loungers round,but the view of the construction site makes it very unappealing and noisy. The whole spa advertised was also closed down ,the pool table broken and no other activities were available. The few positives about this hotel were the location which was near to lots of restaurants and the beach & promenade. Also the front desk staff we found to be very pleasant and helpful, and our room was cleaned every day.These were the only things that made staying there more bareable.Overall though,I would never dream of returning to this hotel ,it was probably very nice when it was first opened,but it now needs knocking down .A four star hotel it is not,it is barely a two and so disappointing -please avoid !

I have to say that the staff in the Hotel were very friendly and very helpful. It was, so to speak, off peak time (November 2025) so there was no entertainment at night.. The food was fine with breakfast being the best and good value. The pool was the Hotel's jewel in the crown. It was very large, spotless and clean. though a little cold as you would expect at that time of year. The location was ideal with a small walk to the beach and many restaurants there. The bar in the Hotel was very small and generally unmanned but staff were always very helpful when you wanted a drink. Sometimes, however you had to walk up the reception area to pay for the drink rather than at the bar. We found locals to be very friendly and welcoming throughout our stay. One little matter that I found irritating was the hotel speakers playing the same piece of music over and over again at the pool area. Change the record please. Thank you to all the staff in the Hotel for making our stay enjoyable.