Camelback Lodge & Aquatopia Indoor Waterpark

Easy check in process, great staff.

Awesome,fun resort! Something to do for all age group:)

Muy buen hotel muy completo en todo se los recomiendo 100%

The Valet staff and greeters were amazing. The check-in process was smooth and efficient. The carpet and sofa in my room needed to be replaced or cleaned. My experience in the Water Park left me disappointed. I rented a Cabana. After making several request with several staff members regarding a fan in the Cabana, my request for ignored. I ordered food and after waiting an hour or more, no food arrived. The entire process for purchasing meals in the Water Park was horrible!

We were giving a number to text for room service no response , I was asking for an extra blanket for my wife . The text a number thing needs to change if there’s going to be no response and no response when calling the front desk this is unacceptable when being charged a resort fee when your paying for a service

I loved our long weekend vacation here! More food options would be great!

Great experience for the kids they had lots of fun

Service good

We stayed for 3 nights, and overall the experience was disappointing given the cost. There was no room cleaning at all during our stay. Even after requesting trash removal, the bathroom trash was left untouched. Although the breakfast buffet had a good variety of food, the lunch and dinner options were very limited. There aren’t many restaurants to choose from, and everything is overpriced. On top of that, guests are still charged an additional resort fee of $49 per day, which makes the overall value even worse. At the swimming pool, lockers come at an extra charge even for resort guests. The wristbands they give you are poorly designed — they don’t come off unless you break them, yet you’re expected to wear them all day and night. Breakfast service was also frustrating. It’s a self-serve buffet, but servers still automatically charge an 18% tip just for bringing drinks. For the price point, including the extra resort fees, I expected far better service, dining options, and basic amenities. Unfortunately, Camelback did not deliver and fell short on too many essentials.

For starters no parking anywhere neer the front doors closest parking 1/8 of a mile away second the room was horrifying there was hair in the sink stuck to the shower wall on the bed sheets etc was afraid to walk around the room in bare feet kept our socks on. Air conditioner was mediocre barely kept room comfortable,beds were the most uncomfortable thing we have ever slept on then to top it off thought that breakfast would have been included but apparently 300 plus dollars a night doesn't get you that,it was another 25 dollars a person. Needless to say we left at 7:15 in the morning and didnt look back will never recommend or stay there ever again.