Eureka Springs Heritage Motel

The hot tub was exactly what we needed!

Great bed! The king size bed was actually MUCH more comfortable than the Holiday Inn Express/Suites that my boyfriend and I usually choose to stay, in other destinations. The heating/air system was efficient and not loud or problematic. The bedding was soft and supportive, as we both have different chronic pain and back issues which makes getting comfortable difficult. The hair dryer was fabulous, and when I needed something I just drove up the street to a grocery store and dollar general. But the water from the shower/sink was not overly hardened, so my skin was not nearly as dried/reddened/itchy as when we stay at other brands of hotels.

The Wi-Fi did NOT work, and when we addressed that issue to the Management, he did not rectify the situation. We ended up having to use steaming services using both our laptops, both our smart phones, both of our Personal Hotspots and it was not easy to enjoy screen mirroring our movie onto the room's TV from our devices. The password never worked. And we never had internet connection. I used my entire monthly Hotspot balance for the month in 16 hours.

Clean rooms and courteous staff ! The front desk lady- Lou was helpful and kind . Guided me for all the nearby attractions..

Some upgrades to the room and lighting can level this property up ..

.na

Staff were exceptional!! Very friendly and knew the area.

Older property so you could hear the neighbors having adult time.

The room was clean, and the staff was super friendly and attentive! I look forward to our next stay!

The parking lot is a little tricky to navigate, one of our friends actually got backed into. That being said, it's hard to find a parking lot in Eureka Springs that isn't a pain to navigate