Americas Best Value Inn Hinckley

The staff was very nice

This hotel is absolutely horrible. Mold was present in many colors all over the room. The soap dispenser in the bathroom was hanging on by a thread. No temperature adjustment in the room. Keycards work randomly for getting back in. The room had not been cleaned. We looked around and found a guy's wallet beside a chair from 3 years ago. Dental floss, food, money, all kinds of fun stuff that should be found during routine cleanings they obviously don't do. The breakfast included? Bad coffee and nature valley bars. Easily could've had a cleaner sleeping experience in the dumpster behind the hotel.

very dirty keys didnt work never stay there again

Smelled horrible of smoke.

Stayed here during a busy holiday weekend. Very quiet in the two-story building. This motel is older, but it was clean, and I felt safe. The staff at the desk were very nice. Water in the shower was hot and the fridge was cold.

Run down.

This is by far, the dirtiest hotel I've ever seen. There were holes in the ceiling and what looked like mold growing around them. Furniture was ripped. After being in the room for 5 minutes, we did not feel comfortable staying there and checked out.

The place is very run down. Will never stay there again.

Property is old and not updated at all. We stayed in May and it was 45 degrees outside. There was no heat at all, no soap in the dispenser, asked for a second blanket, we never received it and the office was closed by the time we got back from the concert. Staff were friendly, and the bed was actually quite comfortable. Overall, it was quite spendy for the place, but it was a place to stay.

Our tv didn't work, we had to ask for kleenex there was none in our room. There was no top sheet on my bed. The room did not appear cleaned.