Radisson Blu Hotel, Kyiv City Centre

Номер зручний, чистий та доглянутий

Не було попередження бронювати паркомісце, адміністратор не пропонував цю послугу заздалегідь, сніданок також, стояв перед в'їздом на аварійці поки розібрався та сплатив, виїзд з паркінгу без попередження був на в'їзді, на сніданку багато людей та замалий зал, перейшли до бару.

地下にシェルターが有りましたので、避難する時は不便はなかったです。 部屋は高級でレトロな日本のラブホみたいだなと感じました。

別にないです。

Місце розташування. Привітність персоналу.

Clean, neat, always very friendly service, has everything you need and definitely the a great place to stay in Kyiv. Also

Nothing

While I usually love this hotel when I’m staying there, I have to admit that this time the payment process was a big disappointment for me. There was no indication that the hotel expects the payment to be done at the reception or via Portmone service, so I assumed it would just charge the card I indicated while booking. I booked a room for a work visitor and got a surprise call from them when upon arriving they could not check in because the hotel expected a payment from them in person. When I talked to the hotel receptionist via phone, they informed me that for some reason they couldn’t charge the card I indicated while booking the room. Because of the corporate mechanisms at my workplace, it was very painful to rearrange this payment and caused a delay during which my visitor was forced to wait at the reception. While in the end it was solved (by me, not the hotel), a simple clarity at the booking stage could have prevented this disaster and I would simply choose a hotel that could charge the indicated card without causing trouble for my visitor.