SpringHill Suites Houston Katy Mills

Excellent. In walking distance to Denny’s.

Terrible customer service

cleaning service was not done properly. presence of roach.

Unpleasant... pathetic service, breakfast, staff competence

We stayed only for one night, two rooms. Everything overall was fine. Rooms were very comfortable, spacious and clean. Breakfast was decent, it was a basic buffet style set up.

This hotel is a good place to sleep. It was quiet at night and the room was comfortable. The breakfast was good every morning. If I’m ever in the area again I would stay at SpringHill Suites.

Ughh. Rooms are uncomfortable- lighting is limited and there is no way to feel like the lights are on, just a few lamps in corners. Fridge is not cold. Had to go back and forth, upstairs and downstairs one night 3x because the room key didn’t work. Do not plan to eat breakfast here - they basically try not to serve anything edibl - for 3 days straight they had only bowls to eat from. This is a small hotel and there are not a ton of people - even early in the morning they were out of 2/3 hot items for a solid 20 min - no attendant, no coffee or hot water, no oatmeal, no yogurt. Basically dry cereal, muffins, and waffles were available.

Well appointed. Courteous staff. Good food. Only downside was housekeeping every other day.

The location