Hampton Inn & Suites Albany-Airport

Very clean comfortable in a safe area

The air conditioner in our room wouldn't turn off. We returned to our room after midnight and we knew, correctly, that there was no one in the hotel who could fix it. We were freezing. When we told the clerk in the a.m. she just said oh well sorry. I thought we should have been offered some sort sort of compensation

Front desk staff were very friendly and some amenities in surrounding area. However, although updates had been done they are poorly completed. Wallpaper peeling off, sheets don't fit, carpet coming up. As well, elevator was very noise, question it's safety. Food that was cooked did not smell good. And breakfast staff were not very friendly. Cleaning of room was also very poorly done.

Loved the breakfast and how nice the room was.

Overall good experience

Great place to base yourself in Albany area and modern amenities.

Fast and easy check in process :) very convenient location

Breakfast was set up in an organized way with cleanliness and good amounts of each item that were fresh and hot. Room was well cleaned with everything in its proper place. Room was updated and didn't have any broken or poorly maintained items.

guestroom bathroom had someone else’s hair in the tub. We bought our own cleaning supplies and cleaned the bathroom. the breakfast was not very well stocked. No oatmeal on our first morning. The bathroom also had an odor.

Clean