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9 / 10 Guest Rating

Petit Palace Triball

Gonzalo Jimenez de Quesada, 2 (esquina Gran Vía, 32), Madrid, es

Petit Palace Triball - main view

About the Property

Prime Location on Gran Vía
Located in the heart of Madrid on the iconic Gran Vía, Petit Palace Triball - Gran Vía offers a prime location for exploring the city's vibrant culture and attractions.

Modern Comforts and Amenities
Experience modern comfort in a charming 19th-century building with amenities such as free bicycle hire, free WiFi, flat-screen TVs, and hydromassage showers in every room, ensuring a relaxing stay.

Pet-Friendly and Convenient
Traveling with pets? Petit Palace Triball welcomes your furry companions with an additional charge of EUR 25 per pet, per stay, so you can enjoy Madrid with your whole family.

Book now for an unforgettable stay at Petit Palace Triball - Gran Vía!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

-Please note that bicycle rental is subject to availability. - Depending on the season, air conditioning or heating is provided. - The pet supplement is EUR 25 per pet per stay. - Reservations of more than 5 rooms may be subject to special conditions and additional supplements. - Reservations of more than 10 nights may be subject to special conditions and additional supplements. - Please note that all special requests are subject to availability and may incur additional charges. - The property will send guests instructions on how to check in online 7 days prior to arrival. - If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge. - Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double or Twin Room - Photo 1
Double or Twin Room - Photo 2
Double or Twin Room - Photo 3
Double or Twin Room - Photo 4
Double or Twin Room - Photo 5
Double or Twin Room - Photo 6
Double or Twin Room - Photo 7
Double or Twin Room - Photo 8
1/8

Double or Twin Room

This room has one double or 2 twin beds. It can accommodate one or 2 people. Please note any preferences for bedding when booking.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

2 Double Beds

Non-refundable
Room Only
20% OFF$205.96

$164.77

Includes taxes & fees

2 Double Beds

Non-refundable
Breakfast Included
20% OFF$250.06

$200.05

Includes taxes & fees
Quadruple Room (4 Adults) - Photo 1
Quadruple Room (4 Adults) - Photo 2
Quadruple Room (4 Adults) - Photo 3
Quadruple Room (4 Adults) - Photo 4
Quadruple Room (4 Adults) - Photo 5
1/5

Quadruple Room (4 Adults)

This room has flat-screen satellite TV, free Wi-Fi, hydro-massage shower, and safety box. The room has 1 set of bunk beds and either double or twin beds (on request). Baby cots, baby bathtub, and baby buggy are also available on request. A gift for the children is included.

22 sqm
Sleeps 4
1 Double bed (131-150 cm wide)
1 Bunk bed (Variable Size)
2 Twin bed (90-130 cm wide)
1 Bunk bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Quadruple Room (4 Adults)

Non-refundable
Room Only
20% OFF$298.64

$238.91

Includes taxes & fees

Quadruple Room (4 Adults)

Non-refundable
Breakfast Included
20% OFF$384.08

$307.26

Includes taxes & fees
Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
Standard Double Room - Photo 5
Standard Double Room - Photo 6
1/6

Standard Double Room

1 King Bed OR 2 Twin Beds193 sq feet Internet - Free WiFi and wired internet accessEntertainment - 20-inch flat-screen TV with digital channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Laptop-compatible safe, desk, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Wheelchair accessibleNon-Smoking

18 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTelephoneAir conditioningHair dryerDesk

Standard Double Room

Non-refundable
Room Only
20% OFF$214.59

$171.67

Includes taxes & fees

Standard Double Room

Non-refundable
Breakfast Included
20% OFF$258.58

$206.86

Includes taxes & fees

Guest Reviews

9
Exceptional2808 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.3
Service9.8
Location9.3
Room Quality8.3
Amenities8.8
Value for Money8.8
Food and Beverage9.3
Overall Experience9.3

Select topics to read reviews

E
Efe OmertrTR
Verified booking
extended_group
Standard Room
Stayed in May 20, 2026

"Exceptional"

10.0
Helpful?
L
LuciauyUY
Verified booking
family_with_children
Standard Room
Stayed in May 20, 2026

"Exceptional"

10.0

Desayuno y atención.

Helpful?
S
SANDRArsRS
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Exceptional"

10.0
Helpful?
D
DanieleitIT
Verified booking
extended_group
Standard Room
Stayed in May 18, 2026

"Excellent"

8.0

Posizione ottima per visitare la città. Pulizia e cortesia. Colazione varia e abbondante.

Helpful?
R
RosaprPR
Verified booking
extended_group
Standard Room
Stayed in May 18, 2026

"Good value"

10.0

Everything

Helpful?
C
CherylusUS
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Exceptional"

10.0

perfect location!

bathroom gasses often came up theough floor vent. management tried to address, but wasnt 100% successful.

Helpful?
M
MARCELAarAR
Verified booking
solo_traveller
Standard Room
Stayed in May 16, 2026

"Exceptional"

10.0

Todo, ubicación, trato de todo el personal, café y agua las 24 ,horas , poder guardar las valijas hasta el momento del vuelo. Todo de 10 !!

No tengo nada para objetar.

Helpful?
E
Edson WilfredogtGT
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"Exceptional"

10.0
Helpful?
D
darrenmB2572FU
Verified booking
Couples
Standard Room
Stayed in May 13, 2026

"Fantastic Location & Breakfast, But Noise May Be an Issue for Light Sleepers"

8.0

It’s a difficult one to review because I chose this hotel largely for its location and excellent reviews — and overall, it really is a lovely small hotel. Location – You couldn’t ask for a more central spot. The hotel is right on Gran Vía, directly opposite the flagship Primark store, so the moment you step outside, you’re in the heart of Madrid. Public transport is extremely convenient, with metro stations and buses nearby, although we mainly explored on foot. In the opposite direction, you’ll find a more quirky neighbourhood filled with independent shops, cafés, and charming little squares. It’s also a popular LGBT area with a wonderfully eclectic mix of people and venues, and as an LGBT couple, we felt completely safe and welcomed throughout our stay. Breakfast – Absolutely excellent. There was plenty of fresh food available, and the staff were attentive and friendly. Breakfast is served until 11am, which is a real bonus if you enjoy a slower start to the day. There’s also complimentary tea and coffee available in reception 24/7. Room – We stayed in a standard double room. It was on the smaller side, but the bathroom was spacious with a huge walk-in shower. Everything was clean and comfortable, and realistically, as you’re mainly there to sleep, the size was perfectly manageable. I also noticed that some rooms come with terraces, which would be a nice extra. Downsides – I say this with a heavy heart because it really is a good hotel, but there were a couple of issues. We stayed on the second floor overlooking Primark and a side street, and the noise was significant. If you’re a light sleeper, as I am, you may struggle — particularly at weekends. There were people outside until 4–5am, along with car horns, vans, and police vehicles throughout the night. Sunday night was noticeably quieter, so my advice would be to consider a midweek stay if possible. One other thing I noticed was that some areas of the hotel are beginning to need a bit of TLC. There were paint scuffs on woodwork, and the downstairs public toilets were disappointing — tatty, with a broken sink and a missing door lock. They simply looked neglected compared to the rest of the hotel and the rooms. It’s a shame because the hotel itself is very good overall, and these are the sort of small maintenance issues that just need someone to stay on top of them.

Helpful?
F
FloresusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Exceptional"

10.0

Hoy quite it was even being on a very busy street and total darkness for sleep as well as how comfortable the main beds were

The kids beds were not so good and the bathroom door dis not fully close

Helpful?