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7.6 / 10 Guest Rating

Illusion Boutique Hotel

8th St North, Between 5th Av. and the ocean, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Illusion Boutique Hotel - main view

About the Property

Discover the vibrant charm of Illusion Boutique Hotel, your perfect escape in the heart of Playa del Carmen.

Recreational Bliss Experience relaxation at its best with our stunning outdoor pool and breathtaking views from the rooftop terrace. Enjoy the serene ambiance as you unwind in style.

Comfort Redefined Each of our 47 air-conditioned rooms offers modern amenities, including minibars and complimentary Wi-Fi. Refresh yourself in private bathrooms featuring luxurious rainfall showerheads and eco-friendly toiletries.

Convenient Location Step out and explore! Just a short stroll from Central Square and Quinta Alegría Shopping Mall, you’ll find yourself immersed in local culture and entertainment.

Book your stay with us today and make priceless memories at Illusion Boutique Hotel!

Facilities & Amenities

Free breakfast
Nature reserve
Health or beauty spa nearby
Free beach club nearby
Free WiFi
24-hour front desk
Terrace
Continental breakfast
Wheelchair accessible
Library

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Children 5 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
Deluxe Room - Photo 7
1/7

Deluxe Room

1 King Bed430 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch TV with cable channelsFood & Drink - Room service, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, phone, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors, room/bed type depends on availability at check-in, and a noise-free guestroom cannot be guaranteed

40 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe Room(Ocean View)

Non-refundable
Breakfast Included
20% OFF$79.5

$63.6

Includes taxes & fees
Quadruple Room - Photo 1
Quadruple Room - Photo 2
Quadruple Room - Photo 3
Quadruple Room - Photo 4
Quadruple Room - Photo 5
Quadruple Room - Photo 6
Quadruple Room - Photo 7
1/7

Quadruple Room

2 Double Beds269 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch TV with cable channelsFood & Drink - Room service, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, phone, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors, room/bed type depends on availability at check-in, and a noise-free guestroom cannot be guaranteed

25 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

QUADRUPLE ROOM WITH 2 DOUBLE BEDS

Non-refundable
Breakfast Included
20% OFF$58.58

$46.86

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
1/6

Standard Room

1 King Bed355 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch TV with cable channelsFood & Drink - Room service, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, phone, and guidebooksComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in

33 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Standard Room

Non-refundable
Breakfast Included
20% OFF$46.03

$36.82

Includes taxes & fees

Guest Reviews

7.6
Very Good109 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness4.6
Service9.6
Location8.6
Room Quality7.1
Amenities6.1
Value for Money9.1
Food and Beverage7.6
Overall Experience8.2

Select topics to read reviews

W
william tyrone
Verified booking
Standard Room
Stayed in Apr 15, 2024

"Good"

6.0

The property was terribly rundown. At one time it must have been a cute, boutique hotel however no lift, rooms very dated and shabby, the pool area very sad. it did have AC which was great. Electricity went out twice when i was there. Was reasonably priced and i thought a great deal for central playa, now understand why. I bought the breakfast which was served at another property. Toast and coffee was included, all else was additional. I would not stay at this hotel again.

Helpful?
M
Melody
Verified booking
friends
Standard Room
Stayed in Apr 13, 2024

"Excellent"

8.0

Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 9, 2024

"Lovely Getaway"

8.0

I only gave this a 4 star because of the location and the front desk staff Gabriela and Housekeeper. The location is perfect for the beach. But there is absolutely nothing else this property has to offer. They said breakfast was included. But their breakfast was a stale toast, coffee, juice and tea. Nothing else, everything was a la carte in a different location. The bed was extremely hard and I am not one to complain. Noise level extremely high, as it is very close to Senior Frog's restaurant and they party until 3am.

Helpful?
D
Daniela
Verified booking
Standard Room
Stayed in Mar 8, 2024

"If selecting this hotel bear in mind..."

6.0

I had a nice(ish) big room on the 1st floor with a balcony and a tiny bit of sea view. Unfortunately there were people eating smelly foods, children playing ball games, men smoking and coughing in the common areas and neighbouring balcony, which was really unpleasant. The hotel is centrally located and close to the beach. Very noisy area, expect loud music from nearby bars until past 2am every night. Budget hotel, which has clearly seen more splendours days. Breakfast is on another hotel not far, but small and long wait to get in. We ended up having breakfast at local coffee shops every day. The staff were very friendly though.

Helpful?
Y
Yolanda
Verified booking
Standard Room
Stayed in Feb 18, 2024

"Good"

6.0

We arrive air conditioner need to be recharge, the last night we stayed the room was SUPER hot the air conditioner went out again… very uncomfortable night with no sleep at all…

Helpful?
M
Mohammad Ali
Verified booking
Standard Room
Stayed in Feb 10, 2024

"Exceptional"

10.0

I had a great time there it was very nice and clean, staff were great and Emanuel at the receptionist was great and very helpful when ever i asked for anything in regards to anything thank you all

Helpful?
A
Andrew
Verified booking
Standard Room
Stayed in Jan 27, 2024

"Good"

6.0

Nice greeting. Close to the beach. Free breakfast 10 minute walk away. Wonderful rooftop deck with a small pool. Better rooftop pool with a bar and restaurant next door at The Carmen. Open to anyone that buys food or drink. Most of these places are hit or miss. On my visit house keeping was non existent. If you get a room here make sure it's as far away from 8th as possible.

Helpful?
S
Sandra
Verified booking
partner
Standard Room
Stayed in Jan 18, 2024

"Excellent"

8.0

Property needs upgrades, not as nice as in the pictures. Looks ok, towels were not goid at all, they were very old and with stains

Helpful?
C
Chern
Verified booking
Standard Room
Stayed in Jan 17, 2024

"Good"

2.0

Cats roam freely. You can hear them meowing. we had to book another room as the hot water was shut off for NYE and NYday. Free Breakfast is questionable

Helpful?
G
GABRIELA
Verified booking
family_with_children
Standard Room
Stayed in Jan 12, 2024

"Good"

2.0

NEVER THIS HOTEL!!!

Helpful?