Residence Inn Boise West

Everything

Lights in the bathroom flicker a lot

מלון במיקום נהדר מחוץ למרכז העיר, בסמוך למרכזי הקניות הגדולים של העיר. יש חניה, יש ארוחת בוקר (אמריקאית) מספקת לחלוטין, צוות נהדר והמלון משופץ. המיטה והכריות נוחות ממש והחדרים מאובזרים לבישול ונעים לשהות בהם.

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Okay

Breakfast was good. I liked the healthier options

The bed was old, hard and uncomfortable. The sofa bed was also outdated (cushions were sunken in) and the mattress was so thin that we could feel the springs and bars while laying on it. My husband awoke with a sore back (he snores so we splurged on the 1 bedroom with hopes of rest). I had an injured back and planned to relax a few hours during the day however during that time, between the jackhammering above us, the leaf blower and lawnmower outside, it was so loud that I couldn't even hear the television let alone take a relaxing bath like the doctor ordered. I was on pain medication and laid out on the floor. My husband was out so the thought of calling down and switching rooms was too daunting. When I brought our experience to the managers attention, he made excuses, blamed it on me for not saying anything until check out and offered me marriot points. When I declined (since I am not a frequent traveler nor do I have a marriot account) he offered me a $20 refund. That doesn't even cover the tax. Ridiculous. I wouldn't recommend this hotel to anyone.

Clean, quiet, comfortable and easy to access

We booked a large 2 bedroom suite. The beds were comfortable and we got a good night's sleep. Front desk was amazing, although I was surprised staff wasn't wearing any type of uniform attire.

New management here but GM Alan has kept everything that was wonderful about this Marriott — and that’s undoubtedly why it was sold out our 2 days. People love it, we have year after year. The location is very peaceful and off the beaten path (there’s even an AAA next door if you need travel maps), but within striking distance to all that you might need. The fitness room has machines, free weights and a scale. The indoor pool is adjacent, lots of towels. Breakfast included: scrambled eggs, sausage patties, biscuits/gravy, individual milk containers (fat-free and 2%), yogurts, breads/bagels and maybe best of all — complimentary coffee in the lobby at 4 a.m. Every staffer makes you feel right at home and we especially thank Leila on the front desk for helping get us into our room the minute we arrived. We had a 2-Bedroom (Queens)/2-Bath (both with tubs) Suite with double-paned windows to keep out the highway noise — but still able to open them a bit for a breeze if you so desire. Keep up the good work, GM Alan. And travelers? Don’t miss the late afternoon fresh-baked cookies at the desk.

My first solo trip, and I couldn’t have picked a better place! The staff were welcoming and made me feel completely at ease. I stayed in a suite that felt like a little apartment, which I loved. Having a kitchen to make my own meals after a quick trip to the market was such a nice bonus!

This was my second stay this month at the residence inn. At both locations I explained that I was a lite sleeper and requested a room in a quiet location. At both locations I was given a terribly noisy room. The first room was adjacent to a huge AC unit and the second room faced the freeway. I currently have no interest in staying at your hotel ever again.