Quality Inn Montgomery - Lake Conroe

Breakfast consisted of cereal. Room was ok but bathroom needs work. They took our towels one day but didn’t replace them.

The room was not complete at check in. The furniture is stained and dirty.

Overall the apartment was very clean,the service was ok,but they can do better for that dining

Peaceful

Everything was good

The property is in need of an update. Doors hard to close, blankets with holes in them, sheets on bed were thread bare. TV remote wouldn't work and even after management came and checked it too they said doesn't work sorry. Bed was comfortable and the ac worked good.

Overall a decent stay. Room was cleaned and basic. No elevator so make sure you can easily lug suitcases up the two staircases if on the second level. Would stay here again. Decent price for value on a holiday evening.

I checked in late at about 11pm. I immediately smelled a musty odor when I went in the room, but I figured it was the air conditioner as I had just turned it on. After getting situated, I realized the smell was lingering and was the overall smell of the room. Honestly, I should have complained then, but I was tired and had to wake at 5 am, so I figured I would just talk to the front desk person in the morning, which I did. I informed the worker that I wouldn’t be able to handle it until later in the afternoon. He said he would inform the manager. That did not happen. When I tried to handle it, the manager said they could spray air freshener, which was totally unacceptable to me. The room smell had begun to permeate the clothes left behind while I took care of the business I was in town for. The manager said that they didn’t have any other rooms except the “suite”, which was just a regular room with a jacuzzi. She offered the room for an extra $100 dollars. I asked for a discount. She said that was with the discount. I later looked at the cost for that room and found that that wasn’t truthful. They should have given me the room at the normal rate. I was exhausted already from the poor sleep in the moldy room and the long day of business I had so I decided to just pay the $100 and move on. She let me smell the room before I did this, but after I looked closer, it was obvious that the room wasn’t very clean. The toilet had a ring of mold. Also, I was charged 2x.

It was wonderful stay. The Staff is friendly and helpful. We definitely will come back.

The door to our room, when locked, had a gap all the way around it. We had to stuff plastic bags in it to block the light and heat. There also was no water pressure.