Best Western Premier Westlands

Everything was great, the location, food, staff and accommodation.

Nothing to dislike

Great staff, spotless room, great communication before and during my stay, central location. Luke warm water on my first day, but it was quickly fixed and it was hot the next day. Great sized suite/apartment with a great kitchen.

I stayed in a suite (apartment) because I needed a kitchen. It could have been better equipped. They had wine glasses but no water glasses. Very odd. Asked 3 times for water glasses and was eventually told that they don’t provide them and I should call the restaurant and ask for some. They did eventually bring me some. Tiny tiny tea cups and bowls that barely fit anything in them, and very few pieces of cutlery. Stained, worn out kitchen sponge that I didn’t feel comfortable using. The mattress was far too soft, I just sunk into it. Very uncomfortable, and left with back pain.

Ease of access

Breakfast fruits variety

Warm welcome and excellent services during my stay. Cleanliness top notch. No noise at all

Breakfast was good. it had what i wanted. Location is very good and staff are pleasant to deal with. I appreciated the cleanliness around and room was spacious and comfortable.

not much to day on this