City Express by Marriott Milford Cooperstown

The hotel staff was very kind. We look for a pool and the fitness room when we book a hotel. The pool was closed and we booked it expecting to be able to use it during our stay. The fitness room showed a treadmill in the picture in addition to the exercise bike and that was not there as well. The coffee in the breakfast area is not for human consumption. The coffee in the lobby, however, is not bad. For the cost of the stay, the accommodations were limited.

Breakfast was very good. Simple continental style with waffle maker.

It seemed like housekeeping didn't do a complete job as we checked in. Shampoo bottle was completely empty, which I didn't realize until I was showing half way through. The lady at the front desk was very nice and brought a brand new full bottle to our room immediately so I was able to finish showing. It wasn't a huge deal for us but I could've done without it after a long day.

Likes: Everything about the room (suite)! The complimentary breakfast was great! Staff was extremely friendly and helpful! The added amenities, such as the "gift shop & store" were really nice with a lot of choices for snacks & souvenirs. Being that is was a very hot weekend, the excellent AC in the room was greatly appreciated. The beds and many pillows were extremely comfortable! The extra amenities in the rooms, such as the ironing board & iron and hair dryer came in handy! Definitely, highly recommend at stay here whether just passing thru or for the MLB Baseball Hall of Fame/Dreams Park, or any other reason you have to be in the Cooperstown/Milford are of upstate NY. 10/10 NOT a DISLIKE, but merely a minor inconvenience: Pool & jacuzzi were under closed/under maintenance. Need more baggage trollies. Despite signs in the lobby and the elevator(s), some customers kept the (2) available ones in their rooms overnight and therefore were unavailable in the morning of checkout.

This was really close to all the fields, but unfortunately the pool and hot tub were closed for maintenance. Hotel was very nice. We had a great stay.

Best location for Cooperstown Dream Park. My absolute favorite part of this hotel was an employee by the name of Keith! Keith went above and beyond before during and event after our trip. Keith thank you so much for your hospitality!