Super 8 by Wyndham Burlington NC

Nothing

The front lobby smells, in the room the a/c did not work properly, cigarette burn hole in one of the comforter’s on one of the beds, fridge not clean, remote not working, tub not clean, I had to kill a knat, saw a dead roach, mirror not cleaned properly, painted patches over the sink! I left early!

First night: 1 worm, 1 spider grasshopper, 3 roaches. Room was not vacuumed after previous guest. No services during stay. Rotting sofa on lawn near parking lot. Disgusting.

The front desk was nice an helpful. The room was average but I did see a few roaches coming out of the phone on the bedside table so I didn’t like that. Also there was a part of the carpet by the bathroom that was ripped up little so everytime I went to the bathroom I would step on it an the nails or staples that hold the carpet would puncture my foot. Not something I want to deal with when I get up late night to use the bathroom

a little over priced

Quiet

The rooms were very clean.

I made this reservation through bookings.com and this is the first hotel I have ever had Harrass me about when I would be checking in due to the fact I had not checked in by 4pm. And told me they were going to cancel my room because I had not checked in yet by 4pm. I stated I would be checking in after 1030pm because of traveling after work. I then still received 3 more calls from reservation about checking in and they were going to cancel my room. The management at the hotel knew my time of arrival after calling me earlier in the day. Also this hotel tried to charge my card before I even arrived to stay.

Location and price

Everything was good nothing that I didn't like

Very quiet and pleasant

Not so good, check in was lengthy and gentleman kept apologizing for doing wrong things. Finally got to room and it was only half furnished and the whole bed was wet, room smelled moldy! Agent said he checked room ahead of time and still put us in! When new room it was handicap, ok but at this point we wouldn’t return. Breakfast was advertised but was packaged snack cake, that was it. Sorry, not a good experience!

How nice the employee was and that when I checked out, she asked how it was. Which made me feel that they really want to do their best to do a good job.

The rooms kinda looked out of the date, but it was still comfortable. It had a 70's look, then a modern look.