Windmill Village Hotel, Golf Club & Spa, BW Signature Collection

Breakfast was a disappointment. Staff were more interested in clearing tables than replenishing the breakfast items. There was no bread suitable for toasting.

Better attention to the food items that needed refilling

It was our first time staying here but we would definitely stay again. Our room was lovely, bed was ok, pool was a little dated but nice, some of the staff were really nice, Sunday morning was rudely interrupted by the two young lads on reception talking and laughing loudly outside at 6.30am while vaping, just lack of experience ( common sense ) I suppose.

Very good, very welcome professional staff

The rooms were very well presented and practical, and the bed was comfortable. The hotel grounds were very well looked after

There are no disabled changing facilities in the spa/pool. At check in they couldn't find my payment and at breakfast they also didn't have me down as booked or paid even though I had done it at check in, had to prove I had with a receipt

The location is great rooms clean

It was in its high 20’ outside. When we got to the room it was a sauna, bathroom heating red hot so the room was well overheated, no air con apart from a fan that circulated the hot air, no top sheet to cover only a quilt. Windows only open a few inches. Called staff to turn the heating off but really didn’t have a clue. Always been terrible pillows on the beds everytime I’ve stayed. Breakfast was awful dried out or stewed ended up with toast.

Beautiful place

Nice outlook on to the golf course

Pool closes early and not open until 9, so I was unable to use this which was disappointing. The breakfast was very standard and bar food overpriced. Room was ok standard, but slightly overpriced compared to others I’ve stayed in

Food including dinner and breakfast was lovely.

Very minimal lighting in the rooms as only 2 lamps, no proper window in the room only a skylight, very hot with no way to control heating.

Service and accomodation