Super 8 by Wyndham Austin/Airport South

Some staff member entered room while ,the do not disturb sign was on outside door hanldle , and toilet seat was broken. I advised morning clerk and nothing was done about that during my 4 day stay.

The only good thing about the hotel was the location was close to my acivities there in Austin.

This hotel was not pleasant at all. I arrived to Austin early on Thursday (1:30). I went to the hotel hoping to do some work in the lobby and use the restroom before my check in at 3. When I tried to go in, the door to the lobby was locked. They had a phone to call the receptionist and I asked if I could use the restroom, She said no. I then asked why, she replied with “they are cleaning it”. So then I asked if I could come into the lobby to sit and do some work on my laptop, she also said “no sorry, there is nowhere to sit”. I could clearly see two chairs in the lobby where I could sit. So then I sat in my car and did some work until 3, and walked in to check into my room. I had completed a pre check it from the email the hotel sent me, and it asked for basic info, but never gave me a choice to pick a room, but on the notes at the bottom I asked for a first floor room. I comopleted the pre check in on the 25th, and my check in date was the 28th. When I check in, I ask for a 1st floor room, she says that I requested a 3rd floor room with the pre check in. She says that she doesn’t have any 1st floor room available. I do not understand how that is possible, I was the first person to check in. After asking for 3 times, she finally says she will move someone else around and proceeds to get me a 1st floor room. The first towel I tried to used was stained, washed but had a large brown stain, so I used the second towel. The next day when I showered again, another new towel also had a stain, so I then again used the second towel. The breakfast was minimal with a waffle maker and a small fridge with some small bread items wrapped in clear wrap. I didn’t bother getting anything, did not look appealing. I will definitely not be booking this hotel again.

We stayed here on May 19th, 2026 for a park and fly out of Austin to Chicago. The hotel was clean, the staff was courteous and helpful. One thing to note they do not have a shuttle service to the airport we had to get a Uber, but given that the cost of other nearby park and fly options were more than double it was worth it. There were no gotchas or problem with the hotel or the Uber. We arrived at the airport in a timely manner with plenty of time to catch our flight. I did not eat breakfast, but my wife did and said it was good. We will stay there again when we fly out of Austin.

Location

Rude front desk lady after I checked in online did not matter Having to walk the stairs to the third floor w no apology Coffee was bad

Old

Shower water was very slow. Hair dryer was very low, it took forever to dry the hair. Breakfast is so so. The room smells