Tarrytown House Estate

What a delightful surprise! Tarrytown House Estate had me at “hello” (well, more like “welcome” from the warm and charming staff). These folks deserve a hospitality medal—friendly, attentive, and just the right amount of chatty. The place is a total stunner. Think vintage elegance meets peaceful retreat, with just a dash of historic mystery. And at night? Pure serenity. I even spotted a few deer just vibing on the property like they were guests too. No complaints from me—I’d share my room with those zen little guys any day. Location-wise, it’s a dream. NYC is just a quick train ride or car hop away if you’re craving city chaos—but honestly, with all the local charm and a restaurant that serves up serious deliciousness, you might not even want to leave the estate. All in all, I’m giving Tarrytown House Estate two thumbs up, a happy dance, and maybe even a slow clap. My crew and I are officially obsessed—and yes, we’re telling everyone this is the spot to stay when you’re heading to New York

Room was very large and spacious with a nice view.

Bed was a little lumpy. Was not informed that there was not daily room service, and trash was not emptied. Air freshener was a little over powering.

The restaurant was pricey

Wonderful Place. Calm, relaxed. The grounds are peaceful. The room was immaculate - thanks to housekeeping staff. Tim at the front desk was helpful in every way. The walking paths between the estate buildings have a country feel. The buildings themselves have charming features: lobby working fireplaces with early American paintings on the mantels, leaded glass windows in the common areas, historic photos and paintings in the corridors. We really enjoyed our stay in this quiet retreat just outside New York city. We will return!

Our room was immaculate. Many thanks to the housekeeping staff! This is a lovely property and Tim at the front desk went out of his way to help us.

Tarrytown House Estate — A breakdown of basic housekeeping and room readiness I rarely write negative reviews, but this stay was frustrating enough that I feel obligated to share it for other travelers—especially because the issues weren’t minor “preferences.” They were basic cleanliness and room-readiness failures that never should have made it past inspection. I arrived and checked in at approximately 10:00 PM after a long day and was looking forward to getting into a clean, functional room and going to sleep. Instead, the first room we were assigned was clearly not turned and not ready for occupancy. The bed was unmade, the sheets were dirty, there were towels left on the floor, and there was trash still in the bin. It was obvious nobody had done the standard housekeeping reset. We took photos because it was so blatant. We immediately returned to the front desk and explained the situation. To their credit, they reassigned us to a suite, which seemed like an upgrade—though it also felt like it may have been the only option left at that hour. Unfortunately, when we entered the suite it became clear this was not a true “service recovery” moment, because the suite had its own set of cleanliness problems that were honestly gross. In the suite: The coffee table was dirty, like it hadn’t been wiped down. Several chairs were stained with a mysterious brown substance. Not “a little wear,” but noticeable stains that made you not want to sit down. In the primary bathroom, there were pubic hairs stuck to the wall. That last detail is unpleasant to even type, but it matters because it speaks to the overall quality control. A hotel room at this level should have a baseline of cleanliness that makes guests feel comfortable. Instead, we were left wondering what else had been missed. Then there was the room readiness / maintenance issue. One of the televisions in the main bedroom didn’t have the necessary cable/connection. We reported it to the front desk, which required another walk back through the property. The response we got was essentially: use the cable from the living room area. In other words, we were expected to troubleshoot and “reconfigure” the room ourselves to make a basic amenity work. At a property charging what this property charges—and presenting itself as an upscale destination—guests should not be: placed into a room that clearly wasn’t cleaned, moved into a suite that has visible cleanliness issues (including in the bathroom), and told to do DIY fixes for basic functionality like a bedroom TV. I have spent many years in hospitality, so I don’t have unrealistic expectations—mistakes happen. What matters is how they’re handled. In this case, the pattern suggested a deeper issue with housekeeping standards and the room inspection process, and the “solution” provided still left us dealing with conditions that were unacceptable. Finally, what pushed this from “bad night” to “I’m leaving a review”: I sent a message to the General Manager prior to checking out and asked to speak. It’s now been several days, and I have received no follow-up from management or staff. A property that wants to protect its reputation and guest experience should take something like this seriously and respond. Bottom line: the grounds and brand may suggest a higher-end experience, but my actual stay was defined by rooms that were not properly cleaned, visible hygiene issues in the suite, and an unreasonable expectation that guests should troubleshoot basic in-room equipment. I can’t recommend it based on this experience.

Our room bore no NO resemblance to the website's "historic mansion" photos! Our room: third floor walk-up attic room with unmatched furniture, stained chair cushion, garish, poorly seamed black and white mural on ceiling, and wiring exposed and taped down around floor perimeter. Entrance to room had no way to switch on any light source. Illegally propped open stairwell fire doors. Remote parking with valet parking limited to restaurant patrons. Dont be fooled. Only plusses: Next morning the hotel staff was willing to hear concerns before our quick exit - and a good night's sleep on a comfortable bed in a quiet room.