The Dakota

The pool was not working and I didn’t get my line back

We were told there would be continental breakfast at 6am. Both days we stayed, there was no breakfast and the second day we were there, the clerk at the front desk stated their food order hadn't arrived and they were told by management not to say anything to guests nor put a sign out to notify guests of no breakfast. This was a very inappropriate way of handling said situation. The electricity also went out in the building during our stay for quite some time. No one came to let us know what was going on, but we could see there was electricity in the surrounding buildings, street lights, etc. When the attendant was asked for a # for a manager, she refused to give it and said we'd just have to call back when the manager was working. But again, wouldn't tell us when that would be. Very rude and unprofessional behavior. We won't be staying here again and will be contacting upper management to get a refund!

Pretty much everything!

Advertised pool under construction. Being late stayed being told 10% discount was not given. Breakfast was almost nonexistent and were down there by 8am. Common areas were very cold. Rooms were run down mold in the shower bathroom door falling apart remote did not work took 45min to check in. Would not stay again or recommend very disappointing.

The bed was really comfy. The room was clean but the hallways were filthy

Hotel is very run down. Trim along the first floor is coming off. Room had a light burnt out. Horrible smell in room and hall ways. Room was booked and pool was closed down. Was not informed of pool closure upon check-in.

Breakfast ok

The breakfast was good but I think it should've had an option of meat-bacon or sausage links etc. The receptionists when I checked in and checked out were very friendly. I LOVE the outdoor courtyard.

My blanket was torn. There was a big spider web in the corner above the lamp.

Fast checkin

Beds were not comfortable and pillows too hard. Son woke up with a stiff neck that lasted 3 days. Pool was closed and not announced online.