Palazzo Artemide - VRetreats, an SLH Hotel

A stay at Palazzo Artimede is a wonderful experience. The staff is the best I have ever encountered in any hotel throughout the world. I travel often and extensively and they are by far the very best. The hotel is well located and the rooms are clean, well appointed and comfortable. The beds and climate control are perfect. Thee is even a "pillow menu" for enhanced rest.

Excelente, precioso, muy cómodo y confortable. El personal amable, la ubicación excepcional!

No me gustó que al momento del check out nos pusieron 44 euros de propina en los cargos de la habitación y en ese momento nos preguntaron si nos parecía bien, fue un momento incómodo, no hubo más que decir que si, me pareció excesivo y desubicado!

Set in a vast, grand, (almost) car-free piazza in the centre of Ortigia, alongside the Duomo and flanked by stunning Baroque architecture, the Palazzo Artemide is a real find. We stayed for a week and never tired of our breathtaking surroundings whenever we had drinks and meals in the gorgeous shaded outdoor restaurant. Everywhere you want to go on this beautiful and historic island (the oldest part of Syracuse) is within a few minutes’ walk. There is so much packed into such a small area, with plenty to see and experience - including a cut-throat shave delivered expertly by 90-year-old Corrado, a delightful gentleman (with a remarkably steady hand!) who has welcomed clients to his own barber shop opposite the hotel for several decades. The Front Desk organised everything we wanted to do, even at short notice. They gave us spot-on recommendations for an eclectic variety of places to eat, so we enjoyed the “Three Sisters” real Sicilian family food experience just as much as the four-hour tasting menu at a gastronomic fine-dining restaurant. Nothing was too much trouble for the hotel staff, who were without exception warm, friendly, helpful and attentive while never being overbearing. We tried to learn their names; but if we say a special thank-you to Luisa, Roberto, Gloria, Andrés, Giuseppe, Luigi and Gabriele, it simply means that we would love to mention all the other lovely staff personally but haven’t managed to remember all their names! Congratulations to the management, too, for running an impeccable service in this wonderful haven of understated luxury. We would come back in a heartbeat!

Overall, this hotel made our stay in Syracuse much more enjoyable. Highly recommend for anyone visiting Ortigia or Syracuse, especially if you want a convenient location with excellent service and a clean, comfortable room.

Su ubicación y el tamaño de las habitaciones.

Lamentablemente nos tocó una habitación justo sobre la cocina o el comedor y tuvimos demasiado olor a comida durante toda la noche.

This is a lovely hotel on a pedestrian friendly street in Ortigia. Staff are uniformly helpful. The bed was comfortable and the bathroom was large. The housekeeper kept the room in great shape; there was an outdoor sitting area near our room which we had to ourselves most of the time.

Breakfast was a disappointment. The coffee shocked us - it tasted like coffee you would get in the US. My wife had an excellent al la carte omlet but the quality of the breads, fruit and pastries on the buffet were only so-so.

オルティージャのどこに行くのも大変便利なロケーションでした。部屋の内装も清潔感と高級感がありました。

お部屋は狭いですが、イタリア観光地なのでこんなものでしょうか。洗面台がシンクしかなく、不便でした。

Stunning location, attentive and outstanding staff and great rooms made this stay a perfect night in gorgeous Ortigia.