Casa Rosa Inn

Clean and comfortable

Friendly

The room was spacious and comfortable As soon as I walked in you can smell cleanliness

Placement of the TV could have been better but still manageable

WiFi, sink backing up

The only hotel have rooms

No coffe or breakfast

Restroom bath tub had a crack in it and the fridge had someone’s left overs from the stay before us

Restroom bath tub had a crack in it and the fridge had someone’s left overs from the stay before us

DO NOT STAY HERE IF YOU HAVE DOGS. This was a NIGHTMARE experience that caused an enormous amount of panic and anxiety. We needed a place to stay and we were having trouble finding a hotel. It was around 10:30pm and I called this location and asked if they were dog friendly and what the fee was for two dogs. They told me they were dog friendly and so we drove over there. After I paid for the hotel room and signed papers, the manager informed me that the dogs could not be left alone for long periods of time. Thought it was weird that he would say that AFTER I paid and signed papers but we were tired and needed a place to stay. It was the weekend and it was difficult to find a place that had a room available on short notice. I let the manager know that my dogs are older and aren’t destructive and won’t cause an issue, because they won’t. My dogs are trained and are both 9 and 10 years old. The next day, we went to HEB that was right down the street. My dogs aren’t service dogs, therefore I cannot bring them to HEB with me. Plus, it would just stress them out. I received 4 phone calls back to back from management. I answered the phone and they were immediately ripping into me stating that i left my dogs alone. I informed them that I just needed some things from heb and we would be back soon. They stated that it’s in their policy online not to leave dogs alone (it isn’t), so I told him I would be back as soon as possible and that I just did not understand why it was such a huge deal because I knew for a fact my dogs weren’t doing anything wrong. He tried to say my dogs were being destructive and ruining the door and were nonstop barking (they weren’t). He would not let me get a word in, he would immediately interrupt me so I eventually gave up and told him I was finishing shopping and that I would be back for my dogs. We got back not even 30 minutes later and immediately go to the room for the dogs..

Management was absolutely horrible. This was a nightmare experience.

Casa Rosa Inn was an excellent place to stay. The rooms were clean, comfortable, and well-maintained, with reliable WiFi and everything working perfectly. The staff was incredibly friendly, helpful, and always ready to assist with anything we needed. The location is great, close to everything yet still quiet and relaxing. Overall, the service, cleanliness, and atmosphere made our stay very enjoyable. I would definitely stay here again and highly recommend it to anyone visiting the area.