Hilton Garden Inn Savannah Historic District

Amazing hotel, such friendly staff, clean rooms! Lave and Khadijah with valet definitely sealed the trip for us! Helping us with our bags after a weekend of fun!

My stay was great! Everyone I spoke with was friendly, and rooms were clean and spacious. I also told Kiersten at the Valet that they were so fast when I needed my vehicle and I really appreciated that!

Hotel was very nice, clean and the staff were very helpful. Hotel was in a good location to all the areas we wanted to see.

Our rooms were next to the street and starting around 6AM , the traffic nice was horrible, especially the trucks starting out from the intersection. I would only stay there again if our rooms were away from the front street.

Location was perfect for walking around the Historic District. We also used the hop on hop off trolley which was full of information. A pick up site is right outside if this hotel. We of course had the famous Leopold’s ice cream and had fabulous food at The Old Pink House, Vic’s on the River and Belfords. All within walking distance of the hotel. We had breakfast every morning at the hotel which was convenient. All the staff we encountered was pleasant in the hotel and the Lobby area was clean and welcoming. Our room was small but adequate for two people. We were pleased we choose this hotel. It was perfect for all our needs and convenient to everythjng we wanted to do.

Monica at the front desk was exceptional with figuring out the huge screwup that online reservations made for me and my family. She has the best personality and customer service that I have witnessed in a long time. I travel a lot and hands-down meets all qualifications for a good customer service agent. However, the waitress in the restaurant for breakfast needs some work on her personality. The rooms were clean and the valet team was exceptional. Will definitely stay again!

First I’ll start off the rooms and location are convenient and nice. I’ve stayed here maybe close to 10 times over the last year and a half and some of the managers have changed over that timeframe. My issues are over the last year, more and more billing issues and charges. The latest is being charged $58 for valet parking an “oversized” vehicle in a jeep wrangler instead of the normal $48. Wranglers are not a full size suv and considered small/compact. $50-60 to park is absurd and more than many large cities. Also the last several times, if you are a Hilton honors member, they will charge you for taxes and tips and not apply your food and beverages credits towards those even though the Hilton honors FAQ website clearly says credits can be applied towards taxes and gratuity. Beware, they will nickel and dime you on extra charges and it appears to be a management/ownership issue, not the workers. I will be looking to stay at another property going forward and will advise others in my company as well.

Central location

I wanted a light brkfst, (a simple bagel or croissant) but had to buy the buffet.

room was comfortable and quiet

We didn't like the fact that dogs can stay in any room in the hotel. That means I was sleeping in a bed that a dog had slept in the night before. This is common practice at Hilton Gardens Inn. We will not be staying at one in the future. Valet service was not affiliated with the hotel. The valet lost our keys. After a lengthy search they were found. When I ask the front desk about the valet service they told me they have nothing to do with it!