Best Western Woodland Hills

Very friendly and helpful staff, room and common areas very clean and tidy, room was quite modern and had everything I needed and bed was very comfortable

The ac unit in the room was very loud, even on the low setting, which made it harder to sleep. When I first got to the room the toilet wouldn’t flush and I fixed it myself after realising the flush mechanism wasn’t connected inside the cistern!

The hot tub and pool were amazing, one of the main reasons we booked this hotel. Bed was comfy. Quiet hotel.

Wanted to take a hot shower andthe water wasn't initially hot, it was cold, even after running for a while. Called front desk and was told they might switch us rooms. We waited impatiently for an answer because we wanted to use the hot tub before they closed. They called back and also informed us of construction going on so the water heater was off. They told us to wait a while until it kicks in. We showered with cold water and headed to the jacuzzi. Came back and our water was finally hot. Asked for late checkout 2pm and initial staff stated they placed in notes. Day of checkout, phone was ringing and staff knocking on door because they didn't see the late checkout note. Woke us up from our sleep which was annoying. Wish free breakfast hours were a bit longer.

Great place clean and close to everything

The sheet on the bed as a comforter i like thicker heavy blankets it was a Lil cold at night and I couldn't pull the blanket up cause it was tucked so tight.

breakfast, location to jobsite and overall clean

Wish breakfast started a half hour earlier

The house keeping was excellent

Better breakfast

Housekeeping was great. Every time we got back to the room in the evening, the kids' bed had their stuffed animals arranged on the pillows like they do at home. It made my kids happy. And I found that really nice.