Macdonald Linden Hall Golf & Country Club

Liked: quiet; clean; nice staff Disliked: limited facilities; chipped washbasin; repeated inconvenience of false fire alarms

Lovely place, spa lovely too. Good golf course

Fabulous place I only stayed here because of a Bruce Springsteen concert in Sunderland so all the Hotels in Newcastle were full. Well worth a visit. Only downside was the size of my fish at dinner. Can only be described as a child’s portion but they brought another half without any complaint.

Really enjoyed our stay here with family. Great hotel, great staff would 100% go Back again.

From a property like this, I expected a much better stay but it wasn't up to the mark. The floor of the room was creaking so bad that we were afraid of walking & disturbing the guests downstairs & the shower was broken, we had to shower getting verrry close to the wall during our stay. for the price we paid here, we have had much better stays and expected this to be a wonderful experience as well but this isn't a property that looks well maintained or even looked after by the owners.

Already shared in the check in and dining review. First time I’ve ever been told that I am 15’ early for my dinner reservation and therefore can’t have a menu. Also the communication between hotel and spa reception is hopeless. Overall we felt like an inconvenience to staff. Hotel facility was very good standard but I won’t stay again.

If the boss of Macdonald from secret millionaire was to visit here I think they would re-deploy the young woman on reception! Three times I conversed with her and each time she was either flustered during checkin (I would guess this is more her doing than workload), curt - when simply asking where the restaurant was for breakfast or unhelpful on checkout when asking for a VAT receipt. She replied can you wait until Christmas for the receipt! When I said I willwait because our company accounts require it, it took her 1 minute only to produce!!! This is the first and last impression you encounter at the hotel. The staff in the on-site pub were great. Maybe put one of these on reception? The present one with dark hair and a face like she's not really cut out for hospotality needs more training in my opinion.

An enjoyable stay at the Hotel, the spa was good except for the showers which required repair of the shower heads. The breakfast was very good. However the dinner was only available in the Linden Tree pub. The menu there was limited and the standard of food was very poor. I would eat elsewhere rather than here.

It was good for the price paid but would not like the service offered at full price.

The hotel is tired and needs some updates. However the positive are the staff, nothing is too much trouble