Vila Gale Collection Praia

The staff were excellent. The hotel, pool area are kept very clean, rooms are cleaned and towels are changed daily. Very peaceful and relaxing. Plenty of sunbeds. Restaurants are very good. It’s in a quiet surrounding area. Very close to the lovely clean beech which also has 3 restaurants. Prices for food and drink are very reasonable.

Nothing - everything was lovely

What a beautiful hotel,i was greeted by friendly staff. Immaculate throughout,my room was beautiful and spacious with Aircon and a Balcony beautiful décor. There is a pool which is immaculate.The food was lovely and had an a la carte menu which had a great choice of local and British food and had a Italian restaurant a 1 minute walk from the hotel I could use as part of the package. The beach is a five minute walk from the hotel,and upon my leaving after a wonderful stay I was given a lunch box for my journey home as I was leaving missing my breakfast. I would highly recommend staying here at fantastic value for money.I will definitely be visiting here again. Thank you to all the staff for a wonderful stay.

Eine sehr gut ausgestattete und gepflegte Anlage mit freundlichem Personal. Große Zimmer, empfehlenswert mit Pool-Blick. Sehr freundlicher Empfang mit Freigetränk und Weinflasche zur Probe. Pool, Garten und Zimmer extrem sauber und gepflegt. Die Lage ist sehr ruhig, aber mit guter Erreichbarkeit von Strand, guten Lokalen und mehr.

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Hotel is small and very quiet. We had a pool side room on the first floor which was great because the pool access was easy. Our room was spacious. Not much room to hang your clothes or store them. We asked for a kettle and got it. We only drank coffee, but for some reason, we got extra amount of tea bags. We also had a welcoming bottle of local wine, but since we do not drink alcohol, I asked the reception to collect it and bring some non-alkohol drink instead. It was promised, but never delivered. Also we had a tea light candle in the room, lovely, but since we don’t smoke, we could not light it. I did mention this to a staff member, and we were promised to give a lighter, but it never appeared. We were on a half board and really enjoyed the Massa Fina Italian restaurant! Also breakfast was delish! Dinner at the main restaurant was inconsistent: some dishes were very good but some disappointing. The location of the hotel is lovely if you want to stay close to the beaches and a bit farther away from the hustle and bustle of Albufeira city (7 km away). Our check out was the something which unfortunately ruins the stay. The day before our departure we asked if it is necessary to order a taxi beforehand and we were told not to, since it arrives in 5-10 minutes and costs 60 euros. When we checked out, there was a very rude person who told us that we should have booked the transportation a day ahead. This person started to push for the answer: who told you this etc and told us that it would take 30-40 minutes to get this ride. It was very uncomfortable. I asked to order a regular taxi which this person said to be very very expensive (emphasizing the costliness). We got the taxi and it actually cost 56 euros. What made me feel worse was to see how this person handled the customers after us. They were given smiles and thank yous and such a kind service. The other personnel however were super nice, even though we did not always got what was promised to us.

Locatie, zwembad, ontbijt

Dat je lastig wat eten/ drinken kan bestellen als je bij het zwembad ligt. Een QR code waarmee je dit zou kunnen bestellen vanaf je ligbed zou perfect zijn. Ook voor hun omzet zou dit beter zijn.

Ich hatte als Alleinreisende einen traumhaften Aufenthalt im Vila Gale. Mein Late-Check In war sehr unkompliziert, das gesamte Personal war super lieb und freundlich und hat mir zu jeder Zeit mit einem Lächeln meine Fragen beantwortet. Das Hotel ist absolut sauber und schön gestaltet, ich hatte ein Zimmer mit Poolblick, welches perfekt für mich war. Man kann direkt von der eigenen Terasse an den Pool, was suuuper praktisch ist :-) Die tägliche Reinigung war zuverlässig, der Pool und die Gartenanlage sehr gepflegt und ich hatte das vermutlich beste Hotel-Frühstück seit langem. Von frischem Obst und Gemüse, Smoothies, Säfte, über eine große Auswahl an Wurst/Käse, Kaffee/Tee wird serviert, täglich Kuchen, Waffeln, Pancakes und sogar selbstgemachter Joghurt. Das Highlight ist eine frische Ei-Station, wo man sich Spiegelei, Omelette etc. zubereiten lassen kann. Das Meer und der schöne Strand ist fußläufig nur 3min. entfernt. Ich bin vom Hotel aus gut mit öffentlichen Verkehrsmitteln und Bolt/Uber herumgekommen - man ist in 5min. an der Marina in Albufeira für diverse Trips, 10min. in der Altstadt Albufeira, 30min. in Ferragudo/Portimao. Alle Mitarbeitenden haben stets mit mir geplaudert und mich gefragt wie es mir geht. Das gibt's natürlich in vielen Hotels, aber hier hatte ich speziell das Gefühl, dass sie es nicht machen, weil es ihr Job ist, sondern weil es wirklich einfach herzliche Menschen sind. Ich habe alles an diesem Urlaub geliebt, selten hab ich mich so wohl gefühlt. Danke an das gesamte Team, ich komme im August wieder :-)

Absolut gar nichts :-)

Las atenciones del hotel para conmigo fueron muy positivas, pase mi cumpleanos en sus instalaciones y tuvieron detalles especiales

Creo que puede mejorar la comida que ofrecen, puede ser mas variada y de mayor estilo portugues la gastronomia del pais es muy buena.