Hyatt Place Chicago Wicker Park

urgh - awful experience - the hotel hot water heater broke - nobody bothered to try and call or message us just shouted at us when we went to ask what was going on at reception. We were told everyone had to leave due to no hot water - they sent us to a Hilton?? which had a broken lift and couldn't give us a room for our entire stay anyway even though there was space available at Regency Hyatt (which we then had to book ourselves)So rude what a joke reception was completely out of control- so unhelpful made worse by then offering no compensation whatsoever for our inconvenience and then emailing the bill for the night we had stayed the minute we left even though no hot water??? nightmare! avoid! particularly unhelpful woman on reception

Everything was good

The trip was to shore I will stay more days next time

Rooftop

No parking. Bad service at restaurant bar

Muy limpio y bonito, todos muy amables.

Había reservado con cuna para mi bebé, y me habían enviado un mensaje confirmando la cuna, pero cuando llegue a la habitación no estaba, fuimos a preguntar y nos dijeron que ya no habían cunas disponibles (en una noche de semana?) pero bueno, tuve que dormir incómoda y muy alerta porque no estamos acostumbradas a dormir así.

Front desk guy was Kim and the lobby smelled goood

I booked this hotel when I got there they had a water pump go out and never contacted me I drove 3 hours. I didn’t stay at this hotel because it had no water. I was told I’d have to go to another hotel in network and was told I’d be refunded and I have yet to be refunded. I’ve called the hotel they give me the run around. I’m gonna give it a few more days.

Todo la limpieza la atencion todo

Nada

Great Hotel with excellent customer service! Clean rooms, excellent breakfast buffet with nice views of the city, and a really fun roof top deck. I enjoyed my stay here and will definitely be back.

The hotel staff are so friendly and the property is clean. It has about a 3-4 block walk to the Division train station which can get you downtown or to O'Hare airport. The gym is spacious and has a Peloton bike. If you are tall...you will love the shower height! I know...a little detail...but almost 95% of hotels have their shower heads way too low as I am 6'2" and my son who is with is 6'5". So, very comfortable shower.