Jewel San Stefano Hotel

The hotel looked nothing like the photos. The room was unclean, there was a bad smell throughout the property, and basic amenities were either missing or broken. Customer service was rude and unprofessional, and complaints were ignored. The entire stay was frustrating from start to finish. Save your money and choose another hotel.

This was by far one of the worst hotels I have ever stayed in. The room was dirty, the furniture was old and poorly maintained, and the bathroom was not properly cleaned. The staff were unhelpful and seemed uninterested in solving problems. The noise level was unbearable, making it impossible to get a good night’s sleep. The Wi-Fi barely worked, and the overall service was far below expectations. I would not recommend this hotel to anyone and would definitely not stay here again.

كل شيء مميز توفر مكان للسيارة خدمة الغرف على مدار اليوم الكافيه والمطعم ممتازين الكل يعمل لتكون سعيد

لاشيء

The room, the royal suite has really good sea view, the staff at the reception is really nice and decent, the restaurant is good, varaity in the breakfast, lunch is good, the Cafe on the beach is nice and affordable

The cleaning wasn't super, the housekeeping is responding late, the toilets not clean as I wished, and the beach is hurting hands and legs, it has many stones so not easy to swim at it, otherwise all was really perfect thank you

مرافق الفندق من مطعم و شاطئ و نادى يقدم بعض الخدمات مثل العاب للأطفال و إمكانية مشاهدة المباريات المفضلة

الغرفة موقعها الدور الحادى عشر ملاصقة لغرفة التحكم بالمصاعد ضوضاء عالية لا تنقطع طول فترة الإقامة عدم الإشارة عند الحجز على الموقع بهذة الملاحظة ان الغرفة ملاصقة لغرفة المصاعد