Holiday Inn Express & Suites Cedar Falls - Waterloo by IHG

Bed was very comfortable. Check in and very easy and efficient. Excellent location. Coffee was very good.

Tv was going in and out of service. The staff was pretty good with us but a little short and she had a hard time trouble shooting with an elderly guest in front of us. We had to leave early so we couldn't experience the breakfast. Anyway you could leave some breakfast items out for guests who leave early? Especially since you don't start breakfast till 7 on weekends. Usually if we are at a hotel on weekends it's because we have to be somewhere early. Your customer has to pay for it either way, even if it's just granola bars, fruit or cold cereal, just something.

The beds

Air conditioning didnt work TV signal cut out alot No coffee in rooms Left over trash in room Staff couldn't figure out the printer to print me a receipt

Wir haben schon ein paar Mal in verschiedenen Hotels in Cedar Falls übernachtet. Das Holiday Inn Express & Suites Cedar Falls hat uns auf jeden Fall bisher am besten gefallen, vor allem im Vergleich mit einem sehr enttäuschenden und schmuddeligen Suburban Studios Cedar Falls im März diesen Jahres. Das Holiday Inn Express & Suites Cedar Falls Hotel war super sauber, das Personal sehr freundlich und das Frühstück reichhaltig und lecker.

Da gibt es nichts zu berichten.

The breakfast was pretty good.

The pull out couch had old blood looking stains on the mattress protector. The ceiling has obvious water damage and that made the room feel lower quality. The worst was they didn't change the sheets in between guests. Under our covers we found an old dried up contact lens, hair, and debris. We told the front desk and she said she would have a manager reach out and no one ever reached out.

We liked the bed and pillows. Breakfast was good and convenient. Location worked for us.

We had a problem with the television not working and the service was zero in helping to get the problem resolved.